Volvo 2013 Annual Report Download - page 195

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Customer satisfaction
Energy-efficient products
Product safety
Business ethics
Research and innovation
Alternative fuels and drivelines
Financial performance
Transition to sustainable transport solutions
Environmental impact of product in use
Human rights
Production related environmental issues
Volvo Group values and culture
Availability of skilled workforce
Transport system efficiency
Employee training and development
Traffic safety
Responsible sourcing
Occupational health and safety
Emerging markets products
Stakeholder dialogue
Climate change
Mobility in urban areas
Diversity and equal opportunity
Corporate governance
Local economic growth
Product end-of-life management
Local community engagement
Goods security
Water consumption
Donations and charity
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Importance for business success HIGHMEDIUM
Stakeholder expectations HIGHMEDIUM
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