Volvo 2014 Annual Report Download - page 21

A GLOBAL GROUP 2014 STRATEGY
The Volvo Group’s vision is to become the world leader in sustainable
transport solutions by:
• creating value for customers in selected segments
• pioneering products and services for the transport and infrastructure
industries
• driving quality, safety and environmental care
• working with energy, passion and respect for the individual.
• We are among the most profi table in our industry.
• We are our customers’ closest business partners.
• We have captured profi table growth opportunities.
• We are proven innovators of energy-effi cient transport
and infrastructure solutions.
• We are a global team of high performing people.
Our Vision
Our Wanted position
2020
The Code of Conduct is the mandatory, Group-wide policy for appropriate
business behavior and responsibility towards our stakeholders, and is the
backbone of the Group’s CSR and sustainability commitment. The Code of
Conduct outlines the Volvo Group’s principles and minimum standard for
conducting business in an appropriate, responsible and transparent manner.
The policy consists of business ethics, human rights and social justice and
environmental principles which shall be applied in policies, decisions and
activities.
Business ethics principles
Volvo Group strives for integrity and compliance with business
ethics principles in all parts of our operations and prefers to work
with component suppliers, consultants, distributors and other business part-
ners that share the same values. The most important principles to apply and
implement relate to anti-corruption, not facilitating money laundering, report-
ing in a transparent, truthful and timely manner, fair competition and compli-
ance with tax rules.
Principles of human rights
and social justice
Volvo Group shall support and respect the protection of interna-
tionally proclaimed human rights and make sure that the Group is not com-
plicit in human rights abuses. Volvo Group’s commitment to employees is that
all employees shall be treated with respect and be offered equal opportuni-
ties, be provided the conditions for a safe and healthy work environment and
have the right to join an association to represent their interests.
Environmental principles
Environmental care has been a corporate core value for the Volvo
Group since 1972 and is an integrated part of daily business
throughout the value chain. We strive to design our processes and products
in such a way that energy, natural resources and raw material shall be used
effi ciently. We aim to avoid materials and methods posing environmental and
health risks.
Environmental care
We believe that it is self-evident that our products and our
operations shall have the lowest possible adverse impact on
the environment. We are working to further improve energy effi ciency and
to reduce emissions in all aspects of our business, with particular focus on
the use of our products. Our goal is for the Volvo Group to be ranked as a
leader in environmental care within our industry. To achieve this goal, we
strive for a holistic view, continuous improvement, technical development
and effi cient resource utilization.
Safety
Safety is about protecting the wellbeing of anyone coming into
contact with our products, from product development to the
end of their life cycle. We have been in a leading position in the safety
domain for a long time; our goal is to reinforce this position. A focus on
safety is an integral part of our product development work. Our employees
are highly aware of safety issues, and the knowledge gained from our own
crash investigations and in-depth accident research are used in many places
in the world. Our goal is to reduce the risk of accidents and mitigate the
consequences of any accidents that may occur as well as to improve the
personal safety and the work environment of the drivers of our vehicles and
equipment. Our long-term vision is zero accidents with Volvo Group products.
Quality
Quality is an expression of our goal to offer reliable products
and services. In all aspects of our operations, from product
development and production to delivery and customer support, the focus
shall be on customers’ needs and expect ations. Our goal is to meet or
exceed their expect ations. With a customer focus based on everyone’s com-
mitment and participation, our aim is to be number one in customer satisfac-
tion. This is based on a culture in which all employees are re sponsive and
aware of what must be accomplished to be the best business partner.
Our Code of Conduct
The Volvo Group views its corporate culture as a unique asset, since it is
diffi cult for competitors to copy. By applying and strengthening the exper-
tise and culture we have built up over the years, we can achieve our vision.
Quality, safety and environmental care are the core values that form the
Volvo Group’s common base and are important components of our corpo-
rate culture. The corporate core values have a long tradition and permeate
our organization, our products and our way of working. They are an important
part of our commitment to sustainability corporate social responsibility.
Our Core Values
17