Volvo 2014 Annual Report Download - page 15

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A GLOBAL GROUP 2014 OPERATING CONTEXT TRANSPORT NEEDS TODAY AND TOMORROW
The transport and infrastructure industry requires a broad range of
competences, from engineering and technical skills to management,
leadership and fi nancial skills. Multiple factors infl uence the availability
ofskilled employees for the industry, both today and in the future.
Theseinclude falling interest in science, technology, engineering and
5Competition for skills
Raising skills, inspiring performance
The Volvo Group sees these challenges as an opportunity to fi nd creative
ways to attract and develop a competent talent pool – both for the Group
and for customers. Highlighting Mack’s commitment to superior support
and service, the Mack Masters competition was launched in late 2014 to
challenge technicians on abilities relating to products, parts, and diag-
nostics. Volvo CE continues to develop its “eco-operator” event in China,
Operator Idol. Over the years the contest has generated thousands of
young operators who are now skilled in fuel-effi cient driving techniques.
Volvo Group has been supporting vocational training schools in South
Africa and Ethiopia, and since 2014, in Morocco.
EXAMPLES OF OUR SOLUTIONS
mathematics in some developed countries; limitations of the educational
systems in some emerging markets; and the long-term decline in the
proportion of the working age population in many mature as well as some
emerging markets.
Within the Volvo Group, every year half a million training days are
dedicated to raising the skills and qualifi cations of our employees and
theretail organization worldwide. In order to further improve the training
provided, and ensure that we keep building the expertise to meet
customer expectations, we launched the Volvo Group University in the
spring of 2014.
Well-trained and skilled service personnel is crucial to the profi tability of the Volvo Group and its customers.
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