Travelers 2012 Annual Report Download - page 7

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Travelers launches the fi rst insurance policy to protect individuals
using personal computers for online banking

The Travelers Indemnity Company and The Aetna Casualty
and Surety Company merge to form the nation’s fourth largest
propertycasualty insurance company

And fi nally the Travelers Institute sponsored the awardwinning
nonpartisan documentaryOverdraft which highlights the
implications of the federal defi cit It has been broadcast on public
television and we hosted screenings at colleges and universities
across the country to engage students in the dialogue
We are proud to support these causes
Outlook — The best of Travelers
We rise to the occasion In the most challenging circumstances
such as the immediate aftermath of Storm Sandy I can count on a
“can do  we’re all in this together” attitude from our employees
I thank them once again for all they do to serve our customers and
agents I also thank our agents who have worked with us to do the
right things for our customers and our Board of Directors for its
wise counsel and steady leadership And we are most grateful to our
customers Every day they put their trust in us to protect their most
valuable assets Many of them have written following Sandy to let
me know how appreciative they are for our being there when they
needed us
We are a noexcuses company in a noexcuses industry With a
sound strategy and strong competitive position we enter 
with a real sense of optimism We believe that the strategic steps we
have taken put us in a position to continue to respond operationally
and fi nancially We are well prepared for the opportunities and
challenges that lie ahead
Jay S. Fishman
Chairman and Chief Executive Officer
GROWING BOOK VALUE PER COMMON SHARE
In the eight-year period between Dec. 31, 2004 (the year of the
Travelers-St. Paul merger), and Dec. 31, 2012, Travelers increased its
book value per common share (BVPS) from $31.35 to $67.31, which
represents a compound annual growth rate (CAGR) of 10.0 percent.











BVPS CAGR: %
TOTAL RETURN TO SHAREHOLDERS
Travelers’ total return to shareholders in the past one year, three
years and fi ve years compares favorably to the average total return
to shareholders for the company’s peer group.1
% %
%
%
%
%
Year  Year  Year
Peer Group consists of peers identified in Travelers Proxy Statement and includes ACE Limited
Aetna Inc The Allstate Corporation American Express Company The Chubb Corporation
Cigna Corp The Hartford Financial Services Group Manulife Financial Corporation MetLife Inc
Progressive Corp and Prudential Financial
Travelers
Peer Group Average1
Returns for each of the companies included in this peer group have been calculated based
upon a simple average over the respective periods presented
Total return to shareholders is the percentage change in the stock price and the cumulative
amount of dividends assuming dividend reinvestment to the stock price at the beginning of
the oneyear threeyear and fiveyear periods ending December  