Travelers 2002 Annual Report Download - page 19

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“The Technology underwriting business unit is the leading underwriter of insurance for technology companies
because we’re a stable force in the marketplace, and we address the needs of our customers in innovative
ways. Our employees ask the right questions and listen to what our customers have to say. For example,
in 2002 we asked risk managers and IT managers around the United States about their preparedness for
e-commerce risks. We found most companies are not addressing these issues. We’re helping our customers
deal with cyber-risks by discussing risk management approaches, including the purchase of cyber insurance
products. Our specialized products in the United Kingdom, Ireland and Canada also differentiate us from the
competition. The availability of a comprehensive array of technology products in the United Kingdom helped
our business grow there in 2002. The fact that few carriers in the market are able to provide a wide range
of technology insurance coverage will provide new growth opportunities for us. In addition, with appropriate
pricing and our focused underwriting expertise, we expect continued positive results in 2003.”
—Bill Rohde, Jr., president, Global Technology
Left to right: Bill Rohde, Jr., president, Global
Technology; Vivian Sharp, assistant vice
president-field operations, Technology;
Bob Ditmore, vice president, Technology
17