PNC Bank 2000 Annual Report Download - page 9

Download and view the complete annual report

Please find page 9 of the 2000 PNC Bank annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 96

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96

7
venture with Perot Systems, will help position PNC as
a leader in electronic bill presentment and payment.
BlackRock introduced BlackRock Solutions, offering
industry-leading risk management and investment
technology services to institutional investors. PNC
Advisors introduced live Webcasts of market com-
mentaries by top investment professionals. These and
other innovations helped to maintain PNC’s position
as a technology leader in our industry.
Equally important, we have used technology
to better understand our customers and increase the
e ffectiveness of our marketing eff o rts. In Community
Banking, for example, virtually all of our customer
households have been off e r ed customized packages
of banking services based on what we have learn e d
about their pre f e r e n c e s .
OU R AS P I R AT I O N S
We are pleased with the pro g r ess we have made
in increasing the value and strengthening the competi-
tive position of PNC. Business by business, I believe
we have built a company that is only beginning to
demonstrate its inherent strength and potential. But
we recognize that work remains to be done, and that
we will face significant challenges going forw a rd.
As I have stated, our fundamental objective is
to earn — by delivering superior earnings growth
consistently over time — a position as one of the most
highly-valued companies in our industry. To achieve
this, we will focus on further strengthening our busi-
ness mix, on aggressively managing our risk profile,
on continuing to develop intelligent applications of
technology, on building a true marketing culture at all
levels of our company, and on living our commitment
to our customers — that PNC will provide innovative,
thoughtful solutions for a wealth of financial needs.
In light of our achievements during the past
year, and the hard work that stands behind them,
many thanks are certainly in order. First, to Tom
O’Brien, who will be retiring as Chairman of PNC in
May. Tom stood at the helm of our company for over
15 years, and under his leadership our employees
transformed PNC from a strong, regional bank into
one of the leading and best-performing financial
services organizations in the nation. Thank you, Tom,
from the entire PNC family.
My thanks also to Walter Gregg and our entire
executive management team, who have guided PNC
through a period of enormous change, and to our
Board of Directors, an extremely talented group
whose counsel I value immensely. Jackson Randolph
and Rod Ross are to retire from our Board of
Directors in April, and I extend my deepest apprecia-
tion for their friendship, guidance and longstanding
commitment to our company.
I am proud to be an employee of PNC.
And I have never been more proud of the entire PNC
team, whose talents and energy are the foundation
of our success. On behalf of this outstanding group
of employees, I would like to thank you, our
shareholders, for your confidence in our company.
Sincerely,
James E. Rohr
President and Chief Executive Officer