PNC Bank 2000 Annual Report Download - page 25

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Please find page 25 of the 2000 PNC Bank annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Te c h n o l o g y
At PNC, we invest in technology to
bring new levels of convenience and
accessibility to our customers… and to
equip employees with tools that enhance
p roductivity and marketing capabilities.
•PNC’s new technology hub — Firstside Center (pictured)
— doubles capacity for online transactions and transfers
up to $50 billion daily for treasury management customers.
Firstside has also been recognized nationally for its
employee-friendly features and environmentally
progressive design
•PNC’s call center — which increased sales 55% over
1999 — is one of the top 5 in the industry (Financial
Services Marketing)
•PNC ranked 11th in the Innovation 100, recognizing
“leaders in customer-centric business and technology
strategies” (Information Week)
•Through BlackRock Solutions, BlackRock utilizes
proprietary systems and analytics to analyze $1.3 trillion
of investment positions