Capital One 2003 Annual Report Download - page 16

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When it comes to our people and values,
there are no trade-offs.
There was lots to learn when we started Capital One, but one thing we
knew: to build a great company, we needed great people—multitalented,
willing to put themselves on the line and able to excel on all fronts.
Recruiting has always been our first priority, and our senior management
goes to extraordinary lengths to make Capital One a magnet for the
best of the best.
The values at the heart of our culture can be summed up in two
thoughts: Excellence and Do The Right Thing. Capital One is open and
collaborative. It gravitates toward challenge and seeks diversity in
people and ideas. We’re also committed to offering associates the
experiences and training they need to develop their full potential.
The energy we put into recruiting and the resources we devote to
training are high-yield investments for Capital One. The proof is in our
strong growth and nine straight years of record financial performance.
And the caliber of our associates has made Capital One an outstanding
corporate citizen. Over the last year our 17,000 associates volunteered
more than 100,000 hours of service to their communities. The Company
supports those efforts with substantial financial contributions to programs
that help at-risk youth and meet community needs in job training,
housing and health care.
Forbes®ranks us as one of its 100 Platinum Best Big Companies in
America. Capital One frequently appears on the “choice employer” lists
of magazines such as Training®and Computerworld.
®The Black
CollegianTM
,Minority MBASM
, Savoy Professional and the Society of
Hispanic Professional Engineers®have also cited Capital One as a choice
employer. Our UK operations have received similar recognition from the
Financial Times and The Sunday Times.
®
Capital One gives great people the opportunity to take on great
challenges. Opportunity to stretch and grow. And to share the rewards
of great performance.
people and culture people and culture people and culture people and culture people and culture people and cultu
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