Capital One 2003 Annual Report Download - page 101

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Note I
Retirement Plans
Associate Savings Plan
The Company sponsors a contributory Associate Savings Plan in which substantially all full-time and certain
part-time associates are eligible to participate. The Company makes contributions to each eligible employee’s
account, matches a portion of associate contributions and makes discretionary contributions based upon the
Company meeting a certain earnings per share target. The Company’s contributions to this plan, all of which
were in cash, amounted to $66.8 million, $65.9 million and $64.3 million for the years ended December 31,
2003, 2002 and 2001, respectively.
Other Postretirement Benefits
The Company sponsors postretirement benefit plans to provide health care and life insurance to retired
employees. Net periodic postretirement benefit expense was $9.4 million, $6.8 million and $3.1 million in 2003,
2002 and 2001, respectively. The liabilities recognized on the consolidated balance sheets for the Company’s
defined postretirement benefit plan at December 31, 2003, 2002 and 2001 were $26.8 million, $17.4 million and
$10.6 million, respectively.
Note J
Other Non-Interest Expense
Year Ended December 31
2003 2002 2001
Professional services $ 373,404 $308,593 $230,502
Collections 493,057 360,437 253,728
Fraud losses 49,176 78,733 65,707
Bankcard association assessments 107,493 107,185 83,255
Other 167,418 132,567 174,757
Total $1,190,548 $987,515 $807,949
83