Wells Fargo 2006 Annual Report Download - page 21

Download and view the complete annual report

Please find page 21 of the 2006 Wells Fargo annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 128

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128

19
Linda: “Sandy welcomed me, apologized for the situation, and thanked
me for coming in.She got the hold taken off the account, and suggested
we open a new checking account since I’d had several errors recorded
on the old one. She agreed to monitor my new account to make sure
all transactions were accurately recorded.She also took the time to
ask me about my ‘big picture’ financial goals and objectives. I told her
about proceeds I was expecting from the sale of a property.So, besides
my new checking account, I also opened a savings account, and applied
for debit cards, a credit card, Online Banking, Bill Pay, a CD and two IRAs.
I walked into the bank a frustrated customer, and I walked out feeling
very good about my financial well-being.”
“Without my knowledge or approval, large
withdrawals somehow were made three times
from my checking account, causing it to be
overdrawn. It was a nightmare. A hold was
placed on my account. I called the phone
bank and still didn’t get the problem resolved.
So I went to the local Wells Fargo office to
close my account.”
Sandy Place
Regional Banking
Red Wing,Minnesota
Linda Kelly, Red Wing, Minnesota