Experian 2008 Annual Report Download - page 33

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31Experian Annual Report 2008
Financial statements
65 – 144
Governance
38 – 64
Introduction
2 – 5
Business review
Report on corporate responsibilities
Business review
Report on corporate responsibilities
Helping Government to improve the
payment of child maintenance
The Child Support Agency (CSA) is a Government
organisation in the UK whose role is to help
ensure that parents who live apart from their
children contribute financially to their upkeep.
Child maintenance payments can be vital to the
wellbeing of single-parent families, but frequently
go unpaid and the CSA currently has £3.7bn of
debt that remains uncollected.
As part of a major three-year Operational
Improvement Plan, the CSA is now working with
Experian to use the information and analysis
techniques that have become so familiar within
the credit industry to improve the payment of child
maintenance and to ‘get more money flowing
to more children’. In particular, Experian will be
helping the CSA to trace absent parents and to
develop risk and affordability profiles that will
enable the CSA to develop a more tailored and
effective approach to individual cases.