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Document Technology Segment
Document Technology includes the sale of products and supplies, as well as the associated technical service and
financing of those products (which are not related to document outsourcing contracts). Our Document Technology
business is centered around strategic product groups that share common technology, manufacturing and product
platforms. The strategic product groups are: Entry, Mid-Range and High-End.
In 2013, we launched Xerox® ConnectKey® which is a software system and set of solutions embedded in our
Entry and Mid-Range multifunction printers (MFP's). ConnectKey responds to an increasingly mobile workforce, and
the need for more advanced IT security across connected devices. ConnectKey-enabled MFPs use the industry’s
first embedded security protection from McAfee. These new MFPs also incorporate additional security with Cisco’s
TrustSec, which protects data paths to and from the devices.
With ConnectKey’s open Application Programming Interface (API), reseller partners, systems integrators, solutions
developers and managed service providers can develop and embed applications on the MFP. Additional features
include cloud access, connect to SharePoint, easy IT integration and mobile print.
Entry
Entry comprises desktop monochrome and color printers and multifunction printers ranging from small personal
devices to workgroup printers and MFPs that serve the needs of demanding office users. Entry products
represented 21 percent of our total Document Technology segment revenue in 2013 and are sold worldwide in all
segments from SMB to enterprise, principally through a global network of reseller partners and service providers.
In 2013, we continued to build on our position in the market:
• Expanded our channel reach, partner programs and capacity to support the needs of small to midsize
businesses in our customers' preferred buying locations.
• Made our products more efficient and cost effective to deploy, in conjunction with our MPS offerings.
• Launched products and solutions that help individuals, small work teams, large workgroups or whole
departments achieve their business goals.
The following devices were also launched during 2013:
• The WorkCentre® 3615 Multifunction Printer and Phaser® 3610 printers: These desktop monochrome
devices are designed for small offices or distributed applications in the enterprise. They feature class-leading
speed and productivity.
• The WorkCentre® 7220 and 7225: Powered by the Xerox® ConnectKey® Controller, the small A3-capable
footprint, and quiet operation, make the WorkCentre 7200 series color multifunction printer ideal for workgroups
in small offices and the enterprise.
• ColorQube® 8700/8900 Series: Our existing ColorQube 8700 and ColorQube 8900 multifunction printers were
updated with ConnectKey. This update enhances productivity and allows for these products to leverage the
ConnectKey product and solutions portfolio.
Mid-Range
Mid-Range comprises products for enterprises of all sizes. They are sold through dedicated Xerox-branded
partners, our direct sales force, indirect multi-branded channel partners and resellers worldwide. Our Mid-Range
products represented 58 percent of our total Document Technology segment revenue in 2013. We offer a wide
range of multifunction printers, copiers, digital printing presses and light production devices that deliver flexibility
and advanced features.
Xerox 2013 Annual Report 10