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21Xerox 2010 Annual Report
Research and Development
Investment in R&D is critical for competitiveness in our fast-paced
markets. Approximately 55% of our equipment sales are from products
launchedduringthelasttwoyears.OurR&Dinvestmentalsoenables
innovation within our Services segment.
Research activities are conducted in the United States in Webster, New
York,andPaloAlto,California;inCanadainMississauga,Ontario;in
EuropeinGrenoble,France;andinAsiabothattheIndiaInnovationHub
inChennai,India,andincollaborationwithFujiXerox,Ltd.(“FujiXerox”).
Toensureoursuccess,wehavealignedourR&Dinvestmentportfolio
with our growth initiatives, including accelerating our color transition,
enhancing customer value by building on our services leadership, and by
strengthening our leadership in digital color printing.
Xerox conducts work in color science, computing, digital imaging, work
practices, electromechanical systems, novel materials, linguistics, work
practice analysis and other disciplines. Through our Smart Document
Technologies, we are developing ways to apply innovation to automate
and differentiate our Services offerings.
Sustaining engineering expenses, which are the hardware engineering
and software development costs we incur after we launch a product, are
includedinourRD&Eexpenses.
RD&E Expenses
(inmillions)
$781
$840
$884
’10
’09
’08
• R&D
• Sustaining Engineering
FujiXeroxinvested$821millioninR&Din2010,
$796 million in 2009 and $788 million in 2008.
$653
$713
$750
$128
$127
$134
Revenues by Geography
(inmillions)
• $13,801 U.S.
• $5,332 Europe
• $2,500 Other Areas
Note: ACS generates approximately 10% of its revenue
outside the U.S.
Revenues by geography are based on the location of the unit reporting
the revenue and include export sales.
$13,801
$2,500
$5,332
Innovation drives growth and keeps us at
the forefront of our industry.