Vodafone 2009 Annual Report Download - page 3

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Vodafone Group Plc Annual Report 2009 1
Business*
12 Business overview
14 Technology and resources
18 People
20 Customers, marketing and distribution
21 Services and devices
Executive summary*
2 Chairman’s statement
4 Performance at a glance
6 Chief Executive’s review
8 Operating environment and strategy
10 Group at a glance
Performance*
24 Key performance indicators
25 Operating results
37 Outlook
38 Principal risk factors and uncertainties
40 Financial position and resources
45 Corporate responsibility
Financials
68 Contents
69 Directors’ statement of responsibility*
70 Audit report on internal controls
71 Critical accounting estimates
73 Audit report on the consolidated
financial statements
74 Consolidated financial statements
120 Audit report on the Company
financial statements
121 Company financial statements
Additional information
127 Shareholder information*
134 History and development*
135 Regulation*
138 Non-GAAP information*
140 Form 20-F cross reference guide
142 Forward-looking statements
143 Definition of terms
144 Selected financial data
Governance*
48 Board of directors and Group management
51 Corporate governance
57 Directors’ remuneration
* These sections make up the directors’ report.
Executive summary
Our vision is to be the communications
leader in an increasingly connected world