Time Warner Cable 2014 Annual Report Download - page 10

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Available Information and Website
Although TWC and its predecessors have been in the cable business for over 40 years in various legal forms, Time
Warner Cable Inc. was incorporated as a Delaware corporation on March 21, 2003. TWC’s annual report on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments to such reports filed with or furnished
to the Securities and Exchange Commission (“SEC”) pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of
1934, as amended (the “Exchange Act”), are available free of charge on the Company’s website at www.twc.com as soon
as reasonably practicable after such reports are electronically filed with or furnished to the SEC (www.sec.gov). The
Company is providing the address to its website solely for the information of investors. The Company does not intend the
address to be an active link or to incorporate the contents of the website into this report.
Services
TWC has three reportable segments: Residential Services, Business Services and Other Operations.
Residential Services
TWC offers video, high-speed data and voice services, as well as security and home management services, to
residential customers. As of December 31, 2014, the Company served 14.5 million residential services customers.
Video Services
Programming. TWC’s video service provides over 300 channels (including, on average, over 200 high-definition
(“HD”) channels) and nearly 20,000 video-on-demand (“VOD”) choices, which, increasingly, consumers can watch on
the device of their choosing, both inside and outside the home. TWC offers various tiers and packages of video
programming and music services, some of which are tailored to appeal to specific groups of customers. For example,
TWC offers specialty tiers of genre-based programming, such as Movie Pass and TWC Sports Pass, and ethnic
programming, such as El Paquetazo for subscribers interested in Hispanic-oriented content. TWC’s residential video
subscribers also may subscribe to premium network programming, such as Cinemax, EPIX, HBO, Showtime and Starz
and related offerings, on an à la carte basis and in packages.
TWC’s residential video subscribers pay a monthly fee based on the video programming tier or package they receive.
Subscribers to specialized tiers and premium networks are charged an additional monthly fee. Discounts are generally
available for the purchase of multiple tiers, packages or services.
During 2014, TWC continued rolling out its first generation cloud-based guide featuring an advanced VOD portal
and, in the fourth quarter of 2014, began rolling out its next-generation cloud-based guide.
Time-shifting. TWC provides a broad range of advanced services, such as VOD, digital video recorders (“DVRs”)
and Start Over services that give residential video subscribers control over when they watch their favorite programming.
TWC’s VOD service provides residential video subscribers with access to a wide selection of movies, programming
from broadcast and cable networks, premium movie services, music videos, local programming and other content as a
complement to the programming packages and channels to which they subscribe. TWC’s VOD service also offers a wide
selection of featured movies and special events on a transactional or pay-per-view basis.
TWC offers equipment with DVR functionality that enables residential video subscribers to pause and/or rewind
“live” television programs and record programs for future viewing. Subscribers pay an additional monthly fee for TWC’s
DVR service. TWC also offers whole home DVR, a multi-room DVR service that allows a program recorded on a DVR to
be watched through other compatible set-top boxes in a customer’s home. In addition, customers may program and
manage their DVRs remotely via a smartphone, tablet or computer. During 2014, TWC began deploying next-generation
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