IBM 2013 Annual Report Download - page 143

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Notes to Consolidated Financial Statements
International Business Machines Corporation and Subsidiary Companies
142
The following tables reflect the results of operations of the company’s segments consistent with the management and measurement
system utilized within the company. Performance measurement is based on pre-tax income. These results are used, in part, by senior
management, both in evaluating the performance of, and in allocating resources to, each of the segments.
Management System Segment View
($ in millions)
Global Services Segments
For the year ended December 31:
Global
Technology
Services
Global
Business
Services Software
Systems and
Technology
Global
Financing
Tot a l
Segments
2013
External revenue $38,551 $18,396 $25,932 $ 14,371 $2,022 $ 99,273
Internal revenue 1,063 714 3,191 593 2,282 7,843
Total revenue $39,615 $19,109 $29,123 $14,964 $4,304 $107,115
Pre-tax income $ 6,983 $ 3,214 $11,106 $ (507) $2,171 $ 22,967
Revenue year-to-year change (4.3)% (0.9)% 1.4% (18.4)% 5.7% (4.2)%
Pre-tax income year-to-year change 0.3% 7.7% 2.7% (141.3)% 6.8% (4.4)%
Pre-tax income margin 17.6% 16.8% 38.1% (3.4)% 50.4% 21.4%
2012
External revenue $40,236 $18,566 $25,448 $ 17,667 $2,013 $103,930
Internal revenue 1,166 719 3,274 676 2,060 7,896
Total revenue $41,402 $19,286 $28,722 $18,343 $4,073 $111,826
Pre-tax income $ 6,961 $ 2,983 $10,810 $ 1,227 $2,034 $ 24,015
Revenue year-to-year change (1.7)% (4.0)% 1.8% (7.5)% (2.9)% (2.3)%
Pre-tax income year-to-year change 10.8% (0.8)% 8.4% (24.9)% 1.1% 4.8%
Pre-tax income margin 16.8% 15.5% 37.6% 6.7% 49.9% 21.5%
2011
External revenue $40,879 $19,284 $24,944 $ 18,985 $2,102 $106,194
Internal revenue 1,242 797 3,276 838 2,092 8,246
Total revenue $42,121 $20,081 $28,219 $19,823 $4,195 $114,440
Pre-tax income $ 6,284 $ 3,006 $ 9,970 $ 1,633 $2,011 $ 22,904
Revenue year-to-year change 6.6% 5.6% 10.9% 5.6% 2.8% 7.1%
Pre-tax income year-to-year change 14.3% 18.1% 5.3% 12.2% 2.8% 9.5%
Pre-tax income margin 14.9% 15.0% 35.3% 8.2% 47.9% 20.0%