Delta Airlines 2009 Annual Report Download - page 135

5. PLAN ADMINISTRATION AND INTERPRETATION
The "Plan Administrator" is the Executive Vice President — Human Resources & Labor Relations (or any other Officer of the Company designated by the
Personnel & Compensation Committee of the Board). The "Plan Year" is January 1 to December 31. Benefits from the 2009 Plan are paid from the general
assets of Delta.
The Plan Administrator, or his delegate, has the full power and authority, in his sole discretion to construe, interpret and administer the 2009 Plan and his
decisions shall be final and binding. The Plan Administrator shall have the broadest discretionary authority permitted under law in the exercise of all its
functions including, but not limited to, deciding questions of eligibility, interpretation and the right to benefits hereunder.
6. PLAN CLAIMS AND APPEALS
Any Participant who upon the termination of his employment does not receive the benefits under the 2009 Plan to which he believes he is entitled may file a
claim for such benefits in writing to the Vice President — Compensation, Benefits and Services of the Company (or such other officer as may be designated
by the Company). Such claim must be received by the Vice President — Compensation, Benefits and Services within 60 days of the Participant's termination
of employment. If the claim is denied, the Vice President — Compensation, Benefits and Services will send written notification of the denial within 90 days
after the claim is properly and completely filed. Special circumstances may require an additional period of no more than 90 days. In that event, the Participant
will be sent a written notice of the special circumstances requiring the extension and the date when a decision on the claim can be expected. If the claim is
denied, the Participant will be so advised and informed of the reason, the provisions of the 2009 Plan upon which the denial was based, and, if applicable, an
explanation of other relevant material or information necessary to perfect the claim. If the claim is denied or if the Participant is not furnished with written
notification of the decision on the claim within 90 days (or within 180 days if an extension is necessary) after the claim is properly and completely filed, the
Participant or his authorized representative may request a review of the claim under the appeal procedures described below.
If a Participant is dissatisfied with a denial of a claim under the 2009 Plan, the Participant must appeal the denial in writing before pursuing any other remedy.
All appeals must be addressed to the proper party in a timely manner. All appeal time deadlines will be strictly enforced.
If a Participant desires a review of a denial, the Participant or his representative designated in writing must submit a written request to the Plan Administrator
that is received by the Plan Administrator within 90 days of the date of the letter denying benefits. The date of the denial indicated on the denial letter counts
as day one in determining this 90-day period and the Plan Administrator expressly reserves the right to refuse to consider tardy appeals.
The Plan Administrator will notify the Participant or his designated representative in writing of the decision on review within 60 days after the Plan
Administrator receives the review request. If the claim denial is upheld, the Participant will be so advised and informed of the reason and the provisions of the
2009 Plan document upon which the denial was based. The Plan Administrator may take an additional 60 days to inform the Participant of a decision if
special circumstances require an extension of processing time and the Plan Administrator has notified the Participant in writing that there will be a delay, the
reasons for needing more time, and the date by which the final decision will be made.
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