Volvo 2004 Annual Report Download - page 48

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46 Employees
Diversity
Improving diversity throughout the global
organization is a key strategic objective.
By taking advantages of differences in
knowledge, experiences and perspec-
tives, the Volvo Group continues to build
success.
It is the responsibility of management
to leverage the strengths of diversity.
Several units have appointed diversity
managers to ensure focus and continual
improvements in this area. We also meas-
ure and monitor key performance indica-
tors, including the percentage of women
in leading positions within the Volvo
Group companies.
Volvo European Dialog
The Volvo European Works Council was
formed in 1996 with the purpose of cre-
ating a forum for dialog between employ-
er and employees. Volvo European Dialog
is a meeting where representatives of the
the employer and employees meet once a
year. The Chairman is Volvo Group’s
President Leif Johansson.
Volvo Group Attitude Survey
A yearly employee survey contributes to
capturing attitudes and behavioral
changes throughout the Volvo Group.
Results of the survey are compiled and
discussed within each team to identify
key improvement areas. The attitude sur-
vey results are also included in the
appraisal of each manager’s performance.
The percentage of satisfied employees
throughout the Volvo Group has steadily
improved to 81% in March 2004, com-
pared to 77% the previous year, 74% in
2002 and 67% in 2001. Other key indi-
cators monitor how well each manager
involves and communicates with his or
her team members, gives feedback on
performance and contributes to resolving
negative conflicts.
Geographic distribution
of employees
Sweden (35)
Europe, excl.
Sweden (36)
North America (18)
South America (4)
Asia (5)
Other (2)