Lenovo 2013 Annual Report Download - page 85

2012/13 Annual Report Lenovo Group Limited 83
Lenovo Chengdu received the ISO 14001 RMB 3000
Certificate from the High-Tech District.
In India, Lenovo Pondicherry was the recipient of the Gold
Certificate of Merit on Health and Safety.
The North Carolina Department of Labor presented
Lenovo’s U.S. Fulfillment Center (USFC) in Whitsett, North
Carolina, with its fifth consecutive Gold Award for accident
prevention.
And, the Morrisville, North Carolina headquarters location
was recognized by the North Carolina Department of Labor
with its eighth consecutive Gold Award and will also be
honored for recording almost 13 million hours without a lost
time incident dating back to 2008.
Diversity
Lenovo views diversity as a key competitive advantage for
the company and believes that leveraging our national and
regional differences enables us to better understand our
customers and address their needs. Having a workforce
composed of people from various cultures enables us to
capitalize on diverse perspectives in the development,
manufacturing, marketing and sale of our products.
Diversity contributes to the overall business strategy of
Lenovo and is therefore a key ingredient to profitability.
Employees have an opportunity to leverage their
experiences and knowledge and expand their growth.
We are uniquely poised to help our company successfully
maneuver this new global reality because we have such
a strong foundation for advocating for and advancing
inclusion in our workplace. Diversity is an essential part of
creating a process for how our current and future leaders
can develop and leverage their skills to help make all of our
business units more successful on a global scale.
Lenovo has various programs and initiatives designed to
encourage development, networking and executive focus
on women, people with disabilities and minorities. This is
not to exclude any particular group of employees but rather
to help ensure inclusion of all.
Our Women in Lenovo Leadership (WILL) initiative was
launched in 2007 on International Women’s Day with the
objective of supporting a woman’s growth and contributions
to the company. WILL involves events, programs and
processes to enhance work life balance, mentoring,
networking, training and external partnerships with other
women’s initiatives. WILL is a global program with regional
leaders in Australia/New Zealand, Brazil, Canada, China,
France, Western Europe, UK, India, Japan and the U.S.
Another key diversity initiative is the quarterly Diversity
Book Review. This initiative was started by Lenovo African
American employees to enhance their personal and
professional development. The group selects a business-
related book to read and discuss. The discussions are
usually lead by a senior manager or executive. The idea
is to identify the key messages and learning points from
the books that can be applied to the employee’s personal
and career growth. The book reviews have become very
popular and are open to all employees.
Lenovo’s Commitment to Diversity and Nondiscrimination
is accessible on our website along with other corporate
policies at http://www.lenovo.com/CSRPolicies.
Product Quality and Safety
Lenovo has a well-earned industry reputation for delivering
superior quality products and is committed to ensuring that
its products are safe throughout their life cycle. Lenovo
relies on the principles of Life Cycle Analysis to ensure that
every stage of the product’s life is taken into consideration,
including manufacturing, transportation, installation, use,
service, and recycling. This enables Lenovo to have deep
insight into opportunities for risk and cost minimization as
well as insight into new opportunities for enhancing and
increasing product marketability to meet the preferences of
an increasingly informed public.
Corporate strategies, policies and guidelines have been
designed to support Lenovo’s commitment to product
safety. Lenovo strives to ensure that our products meet
all applicable legal requirements and voluntary safety and
ergonomics practices to which Lenovo subscribes wherever
our products are sold.
Lenovo’s global Quality Management System, which has
earned ISO 9001 certification, aims to achieve customer
satisfaction and deliver superior products, solutions, and
services, while meeting customer requirements. Lenovo’s
Quality Policy (see below) forms the foundation of our
Quality Management System.