HP 2013 Annual Report Download - page 15

Enterprise Services
ES provides technology consulting, outsourcing and support services across infrastructure,
applications and business process domains. ES delivers to our clients by leveraging investments in
consulting and support professionals, infrastructure technology, applications, standardized
methodologies, and global supply and delivery. ES also creates opportunities for us to sell additional
hardware and software by offering solutions that encompass both products and services. ES is divided
into two business units, Infrastructure Technology Outsourcing and Application and Business Services.
Infrastructure Technology Outsourcing. Infrastructure Technology Outsourcing delivers
comprehensive services that streamline and optimize our clients’ technology infrastructure to efficiently
enhance performance, reduce costs, mitigate risk and enable business change. These services encompass
the management of data centers, IT security, cloud computing, workplace technology, networks, unified
communications and enterprise service management. We also offer a set of managed services that
provide a cross-section of our broader infrastructure services for smaller, discrete engagements.
Application and Business Services. Application and Business Services helps our clients develop,
revitalize and manage their applications and information assets. This full application life cycle approach
encompasses application development, testing, modernization, system integration, maintenance and
management for both packaged and custom-built applications and cloud offerings. The Application and
Business Services portfolio also includes intellectual property-based industry solutions, services and
technologies to help clients better manage critical business processes, such as customer relationship
management, finance and administration, human resources, payroll and document processing.
Software
Software provides IT management, big data and security solutions for businesses and enterprises of
all sizes. Our IT management solutions help customers deliver applications and services that perform to
defined standards and automate the underlying infrastructure, be it traditional, cloud or hybrid. Our big
data solutions include the HP HAVEn Big Data Platform, which, together with the Autonomy and
Vertica products, is designed to help customers manage, govern and get faster answers from all of their
structured and unstructured information. Our security solutions provide customers with security at all
levels of the enterprise—from the infrastructure through applications and information. Our Software
offerings are delivered in the form of traditional software licenses or software-as-a-service and are
augmented by support and professional services in order to provide an end-to-end solution to
customers.
HP Financial Services
HPFS supports and enhances our global product, software and services solutions by providing a
broad range of value-added asset management and financing services. HPFS, through innovative
financings, enables HP’s worldwide customers to acquire complete IT solutions, including hardware,
software and services. HPFS offers leasing, financing, utility programs, and asset management services
for large enterprise customers. HPFS also provides an array of financial options to SMBs and
educational and governmental entities. HPFS offers innovative, customized and flexible solutions to
balance unique customer cash flow, technology obsolescence and capacity needs.
Corporate Investments
Corporate Investments includes HP Labs, the webOS business and certain business incubation
projects.
7