HP 2013 Annual Report Download - page 13

Elite lines of business desktops and all-in-ones, retail POS systems, HP Thin Clients and HP ElitePad
Tablet PCs. Commercial PCs also include workstations, such as Z desktop workstations, Z all-in-ones
and Z mobile workstations, that are designed and optimized for high-performance and demanding
application environments.
Consumer PCs. Consumer PCs include the HP Spectre, HP ENVY, HP Pavilion, HP
Chromebooks and HP Split series of multi-media consumer notebooks, consumer tablets, hybrids
(detachable tablets) and desktops, as well as the TouchSmart line of touch-enabled notebooks and
all-in-one desktops. Consumer PCs also use the Compaq and Slate sub-brands for certain product
offerings.
Printing
Printing provides consumer and commercial printer hardware, supplies, media, software and
services, as well as scanning devices. Printing is also focused on imaging solutions in the commercial
markets. These solutions range from managed print services to areas such as industrial applications,
outdoor signage, and the graphic arts business. We group LaserJet, large format and Indigo printers
into commercial hardware and inkjet printers into consumer hardware when describing our
performance in these markets.
Inkjet and Printing Solutions. Inkjet and Printing Solutions delivers our consumer and SMB inkjet
solutions (hardware, supplies, media, and web-connected hardware and services). It includes both
single-function and all-in-one inkjet printers. Ongoing initiatives and programs, such as Ink in the
Office and Ink Advantage, and new initiatives, such as Instant Ink, provide innovative printing solutions
to consumers and SMBs. Our Ink in the Office initiative is focused on providing inkjet printing
solutions to SMBs through our Officejet Premium and Officejet Pro inkjet portfolio. Our Ink
Advantage program aims to provide savings on the overall cost of printing in emerging markets. HP
Instant Ink is an ink replacement service that allows customers to pay a monthly fee to print a specified
number of pages per month.
LaserJet and Enterprise Solutions. LaserJet and Enterprise Solutions delivers our commercial and
LaserJet products, services and solutions to the SMB and enterprise segments. Those products, services
and solutions include LaserJet printers and supplies (toner), multi-function devices, scanners,
web-connected hardware, managed services, and enterprise software solutions, such as Exstream
Software and Web Jetadmin. Our managed services include managed service products, support and
solutions delivered to SMB and enterprise customers partnering with third-party software providers to
offer workflow solutions.
Graphics Solutions. Graphics Solutions offers large format printing (Designjet and Scitex) and
supplies, Indigo digital presses and supplies, inkjet high-speed production solutions and supplies,
specialty printing systems and graphics services. Graphic Solutions targets print service providers,
architects, engineers, designers, photofinishers and industrial solution providers.
Software and Web Services. Software and Web Services delivers a suite of offerings, including
photo-storage and printing offerings (such as Snapfish), document storage, entertainment services,
web-connected printing, and PC back-up and related services.
Enterprise Group
EG provides a broad portfolio of enterprise technology infrastructure solutions for a variety of
operating environments that address a wide range of customer challenges, including the need to
increase agility and accelerate innovation in order to drive revenue, manage risk and lower costs. Our
enterprise technology infrastructure portfolio of servers, storage, networking and technology services
combined with HP’s Cloud solutions allows customers to adopt a holistic approach to building a
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