Holiday Inn 2012 Annual Report Download - page 143

Download and view the complete annual report

Please find page 143 of the 2012 Holiday Inn annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 144

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144

Other information
Forward-looking statements
Financial Calendar, Contacts and Forward-looking statements 141
OVERVIEW BUSINESS OVERVIEW GOVERNANCE
PARENT COMPANY
FINANCIAL STATEMENTS
GROUP FINANCIAL
STATEMENTS OTHER INFORMATION
Both the Annual Report and Financial
Statements 2012 and the Annual Review and
Summary Financial Statement 2012 contain
certain forward-looking statements as defined
under US legislation (Section 21E of the
Securities Exchange Act of 1934) with respect
to the financial condition, results of operations
and business of InterContinental Hotels Group
and certain plans and objectives of the Board of
Directors of InterContinental Hotels Group PLC
with respect thereto. Such statements include,
but are not limited to, statements made in the
Chairman’s Statement and in the Chief
Executive’s Review. These forward-looking
statements can be identified by the fact that they
do not relate only to historical or current facts.
Forward-looking statements often use words
such as ‘anticipate’, ‘target’, ‘expect’, ‘estimate’,
‘intend’, ‘plan’, ‘goal’, ‘believe’, or other words of
similar meaning. These statements are based
on assumptions and assessments made by
InterContinental Hotels Group’s management in
light of their experience and their perception of
historical trends, current conditions, expected
future developments and other factors they
believe to be appropriate.
By their nature, forward-looking statements
are inherently predictive, speculative and involve
risk and uncertainty. There are a number of
factors that could cause actual results and
developments to differ materially from those
expressed in, or implied by, such forward-looking
statements, including, but not limited to:
the risks of the effect of political and economic
developments; the risk of events that adversely
impact domestic or international travel; the risks
of the hotel industry supply and demand cycle;
the Group’s dependency on a wide range of
external stakeholders and business partners;
the risks related to identifying, securing and
retaining franchise and management agreements;
the risks in relation to changing technology and
systems; the Group’s reliance on the reputation
of its brands and the protection of its intellectual
property rights; the risks involved in the Group’s
reliance upon its proprietary reservations
system and the risk of its failure and increased
competition in reservations infrastructure; the
risks related to information security and data
privacy; the risks associated with safety, security
and crisis management; the ability to acquire
and retain the right people, skills and capability
to manage growth and change; compliance
with existing and changing regulations across
numerous countries, territories and jurisdictions;
the risk of litigation; the risks related to
corporate responsibility; the risks associated
with the Group’s financial stability and its ability
to borrow and satisfy debt covenants; the risks
associated with funding risks in relation to the
defined benefits under the Group’s pension
plans; and the risks associated with the Group’s
ability to maintain adequate insurance.
The main factors that could affect the business
and financial results are described in the
Business Review of the Annual Report and
Financial Statements 2012 and also in the
Company’s Annual Report on Form 20-F.
Designed and produced
by Corporate Edge
Print management by
H H Associates Ltd
Printed by CPI Colour
This Report is printed on
Satimatt Green which is
manufactured with 75%
recycled fibre and 25% virgin
fibre, FSC® certified. Our
printer is also FSC and Carbon
Neutral accredited.
¤The Holiday Inn® brand received
the highest numerical score
among mid-scale full service
hotels in the proprietary
J.D. Power and Associates
2011-2012 North America Hotel
Guest Satisfaction Index StudySM.
Study based on responses from
61,716 guests measuring seven
mid-scale full service hotels and
measures opinions of guests
who stayed in a hotel June 2011-
May 2012. Proprietary study
results are based on experiences
and perceptions of consumers
surveyed August 2011-May 2012.
Your experiences may vary.
Visit jdpower.com.