Holiday Inn 2012 Annual Report Download - page 11
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BUSINESS REVIEW GOVERNANCE
GROUP FINANCIAL
STATEMENTS
PARENT COMPANY
FINANCIAL STATEMENTS OTHER INFORMATION
Preferred Brands and Business Review 9
OVERVIEW
r
Business Review
This Business Review provides a review of the business environment in which
InterContinental Hotels Group PLC (the Company) and its group of companies (together
the Group or IHG) operate, our strategy for winning, key performance indicators (KPIs) and
commentaries on the development and performance of the business for the financial year
ended 31 December 2012. It also covers our approach towards employee and corporate
responsibility matters, including the environment, risk management throughout the
Group and a description of the risks and uncertainties impacting the business.
10 Industry overview
11 Our strategy
11 Competing in relevant consumer segments
11 Competing in the most attractive markets
12 Competing with an appropriate business model
12 Winning with a portfolio of preferred Brands
14 Winning with our talented People
14 Winning with our best-in-class Delivery
15 Winning with our Responsible Business
practices
16 Measuring our success
16 Where we compete
16 How we win – Delivering Great Hotels
Guests Love
18 Performance
18 Group performance
20 The Americas
22 Europe
24 Asia, Middle East and Africa
26 Greater China
28 Central
28 System Fund
29 Other financial information
29 Exceptional operating items
29 Net financial expenses
29 Taxation
29 Earnings per ordinary share
29 Dividends
29 Share price and market capitalisation
29 Capital structure and
liquidity management
30 Our talented People
34 Corporate Responsibility
38 Risk management
Hotel Indigo Shanghai on the Bund, China