Comcast 2015 Annual Report Download - page 7

Our video customers may also subscribe to premium networks. Premium networks include networks such as
HBO, Showtime, Starz and Cinemax that generally provide, without commercial interruption, movies, original
programming, live and taped sporting events and concerts, and other features.
Our On Demand service provides digital video customers with approximately 75,000 programming choices
over the course of a month, including 30,000 in high definition. A substantial portion of our On Demand con-
tent is available at no additional charge; other content, primarily movies and special-events programming,
such as sporting events and concerts, can be rented or in some cases purchased to own digitally. We con-
tinue to increase the number of On Demand choices, including the number of movies and television shows
that can be purchased.
Our HD service provides customers with high-resolution picture quality, improved audio quality and a wide-
screen format through an HD set-top box. Our HD service includes a broad selection of HD programming
choices, including major broadcast networks, national cable networks, premium networks and regional sports
networks. Our DVR service allows digital video customers to record and store programs on their set-top box
and play them at whatever time is convenient. Our DVR service also provides the ability to pause and rewind
live television.
Our X1 service, which is a cloud-enabled video platform, provides customers with integrated search function-
ality, personalized recommendations and access to certain third-party Internet applications through television
sets. We also offer our Cloud DVR technology in substantially all of our markets. Cloud DVR technology
allows our video customers to record television shows and movies from their home using cloud-based serv-
ers and view those recordings on mobile devices via our mobile apps.
Through our online portal, our video customers may view certain live programming and On Demand content,
browse program listings, and schedule and manage DVR recordings. We also have streaming services that
provide customers with access to certain programming via On Demand, online and through our mobile apps
and, depending on the customer’s level of service, may require an additional monthly fee.
High-Speed Internet Services
We offer a variety of high-speed Internet services with downstream speeds of up to 150 Mbps, as well as
downstream speeds of up to 505 Mbps in limited markets. These services include our online portal and
mobile apps, which provide access to email, contacts and calendars, and online security features. In addition,
we are actively deploying wireless gateways, which combine a customer’s wireless router, cable modem and
voice adapter, to improve the performance of multiple Internet-enabled devices used at the same time within
the home, provide faster Internet speeds and create an in-home Wi-Fi network. We are continuing to expand
our network of residential, outdoor and business Wi-Fi hotspots to allow most of our high-speed Internet
customers to access our high-speed Internet services inside and outside the home, and we provide access
to approximately 13.3 million of these hotspots as of December 31, 2015.
Voice Services
We offer voice services using an interconnected Voice over Internet Protocol (“VoIP”) technology. Our voice
services provide either usage-based or unlimited local and domestic long-distance calling and include options
for international calling plans, voicemail, voicemail transcriptions, text messaging, caller ID and call waiting.
For customers with our high-speed Internet services, our voice services also include the ability to access and
manage voicemail, text messaging and other account features through our online portal or our mobile apps.
Business Services
We offer our cable services to small and medium-sized businesses, and more recently, we have begun to
offer services to large enterprises with multiple locations (“business services”). In addition to the features we
Comcast 2015 Annual Report on Form 10-K 4