Comcast 2015 Annual Report Download - page 6

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Cable Services
We offer a variety of cable services over our cable distribution system to residential and business customers.
Subscription rates and related charges vary according to the services and features customers receive and the
type of equipment they use, and customers are typically billed in advance on a monthly basis. The majority of
our residential cable services customers are not subject to minimum-term contracts for their services, while
substantially all of our business customers are. Minimum-term contracts are typically 2 years in length for
residential customers and typically range from 2 to 5 years for business services customers. Customers with
minimum-term contracts may only discontinue service in accordance with the terms of their contracts, which
may include an early termination fee.
The Areas We Serve
The map below highlights our footprint as of December 31, 2015 and the designated market areas (“DMAs”)
in which we offer cable services that have 125,000 or more video customers. The number of high-speed
Internet customers in these DMAs is generally similar to the number of our video customers. The locations
that are bolded represent the markets we operate in that were also included in the top 25 U.S. television
markets as of December 31, 2015.
Seattle
Portland
Sacramento
San Francisco Fresno
Salt Lake
City Denver
Minneapolis/
St. Paul
125,000 - 249,999 Video Customers
250,000 - 500,000 Video Customers
> 500,000 Video Customers
Albuquerque
Colorado Springs
Houston
West Palm Beach
Miami
Jacksonville
Ft. Myers
Tampa
Atlanta
Nashville
Memphis Knoxville
Grand
RapidsDetroit
Indianapolis
Chicago
Cable Distribution Footprint
Hartford
Baltimore
Washington, DC
Philadelphia
New York
Boston
Pittsburgh
Richmond
Providence
Wilkes
Barre
Springfield
Harrisburg
Video Services
We offer a broad variety of video services under the XFINITY brand, with access to hundreds of channels
depending on the customer’s level of service. Our levels of service typically range from a limited basic service
with access to between 20 and 40 channels to a full digital service with access to more than 300 channels.
Our video services generally include programming provided by national broadcast networks, local broadcast
stations, and national and regional cable networks, as well as government and public access programming.
Our digital video services generally include access to our On Demand service and an interactive, on-screen
program guide. We also offer packages that include extensive amounts of foreign-language programming,
and we offer other specialty tiers of programming with sports, family and international themes. We tailor our
video services for a particular geographic area according to applicable local and federal regulatory require-
ments, programming preferences and demographics.
3Comcast 2015 Annual Report on Form 10-K