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website at www.sec.gov and on Comcast’s website at www.comcastcorporation.com as soon as reasonably
practicable after such reports are electronically filed with the SEC. The information posted on our websites is
not incorporated into our SEC filings. The public may read and copy any materials filed with the SEC at the
SEC’s Public Reference Room at 100 F Street, NE, Washington, DC 20549. The public may obtain
information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330.
Description of Our Businesses
Cable Communications Segment
The table below summarizes certain customer and penetration data for our cable system operations.
December 31 (in millions) 2015 2014 2013
Homes and businesses passed(a) 55.7 54.7 53.8
Total customer relationships(b) 27.7 27.0 26.7
Single product customers(b) 8.4 8.4 8.8
Double product customers(b) 9.2 8.8 8.5
Triple product customers(b) 10.1 9.9 9.4
Video
Video customers(c) 22.3 22.4 22.6
Video penetration(d) 40.1% 40.9% 41.9%
Digital video customers(e) 22.3 22.2 22.4
Digital video penetration(e) 99.8% 99.4% 99.1%
High-speed Internet
High-speed Internet customers 23.3 22.0 20.7
High-speed Internet penetration(d) 41.9% 40.2% 38.4%
Voice
Voice customers 11.5 11.2 10.7
Voice penetration(d) 20.6% 20.5% 19.9%
Basis of Presentation: Customer metrics include our residential and business customers. Information related to cable system acquisitions is
included from the date acquired. Information related to cable systems sold or exchanged is excluded for all periods presented. All percen-
tages are calculated based on actual amounts. Minor differences may exist due to rounding.
(a) Homes and businesses are considered passed if we can connect them to our distribution system without further extending the trans-
mission lines. Homes and businesses passed is an estimate based on the best available information.
(b) Customer relationships represent the number of residential and business customers that subscribe to at least one of our cable services.
Single product, double product and triple product customers represent customers that subscribe to one, two or three of our cable serv-
ices, respectively.
(c) Generally, a home or business receiving video programming from our distribution system counts as one video customer. For multiple
dwelling units (“MDUs”) whose residents have the ability to receive additional cable services, such as additional programming choices or
our high-definition video (“HD”) or digital video recorder (“DVR”) advanced services, we count and report customers based on the number
of potential billable relationships within each MDU. For MDUs whose residents are not able to receive additional cable services, the MDU
is counted as a single customer.
(d) Penetration is calculated by dividing the number of customers by the number of homes and businesses passed.
(e) Digital video customers include customers receiving digital signals through any means, including digital transport adapters and Cable-
CARDs. Digital video penetration is calculated by dividing the number of digital video customers by total video customers.
Comcast 2015 Annual Report on Form 10-K 2