ADT 2009 Annual Report Download - page 96

Services and Products
Flow Control designs and manufactures a wide variety of valves, actuators, controls, pipes, fittings
and heat tracing products. Valve products include a broad range of industrial valves, including on-off
valves, safety relief valves and other specialty valves. Actuation products include pneumatic, hydraulic
and electric actuators. Control products include limit switches, solenoid valves, valve positioners,
network systems and accessories. For the water market, Flow Control offers a wide variety of pipes,
valves, hydrants, house connections and fittings for water transmission and distribution applications.
Flow Control is also a global provider of heat tracing services and products. In addition to these core
products, Flow Control makes a variety of specialty products for environmental (emissions monitoring,
water flow and quality monitoring, dust filter cleaning systems), instrumentation (manifolds, enclosures,
isolation valves) and other applications. We manufacture these products in facilities located throughout
the world.
Flow Control products are used in many applications including power generation, chemical,
petrochemical, oil and gas, water distribution, wastewater, pulp and paper, commercial irrigation,
mining, food and beverage, plumbing and HVAC. Flow Control also provides engineering, design,
inspection, maintenance and repair services for its valves and related products.
Flow Control products are sold under many trade names, including Anderson Greenwood, Biffi,
Crosby, Keystone, KTM, Raychem, Sempell, Tracer and Vanessa. Flow Control sells its services and
products in most geographic regions directly through its internal sales force and in some cases through
a network of independent distributors and manufacturers’ representatives.
Customers
Flow Control’s customers include businesses engaged in a wide range of industries, including
power generation, chemical and petrochemical, pharmaceutical, oil production and refining, gas, water,
food and beverage, marine and shipbuilding and related process industries. Customers include end
users as well as engineering, procurement and construction companies, contractors, original equipment
manufacturers (‘‘OEM’’) and distributors. Flow Control operates an extensive network of sales, service
and distribution centers to serve our wide range of global customers.
Competition
The flow control industry is highly fragmented, consisting of many local and regional companies
and a few global competitors. We compete against a number of international, national and local
manufacturers of industrial valves as well as against specialized manufacturers on the basis of product
capability, product quality, breadth of product line, delivery and price. Our major competitors vary by
region.
Fire Protection Services
Our Fire Protection Services segment designs, sells, installs and services fire detection and fire
suppression systems for commercial enterprises, governmental entities, airports, commercial shipping
companies, fire departments, transportation systems, healthcare owners, petrochemical facilities and
homeowners. We believe we are one of the largest providers of these systems and services. With 2009
net revenue of $3.4 billion, our Fire Protection Services segment comprises 20% of our consolidated
net revenue. In 2008 and 2007, net revenue totaled $3.9 billion, or 19%, of our consolidated net
revenue and $3.7 billion, or 20%, of our consolidated net revenue, respectively.
4 2009 Financials