ADT 2009 Annual Report Download - page 13

grown steadily over the last few years,
enabling us to strengthen our global
footprint and provide revenue and
earnings diversication.
As our emerging markets — led by
Brazil, China, India, and the Middle
East — continue to industrialize and
build out their infrastructure, including
energy, water supply, transportation
systems, and building construction, Tyco
is well-positioned to meet their needs.
Our engineers and other specialists,
who work in these emerging markets,
are developing market-specic products
and services to meet the needs of local
businesses and consumers.
THE ROLE OF TECHNOLOGY
Clearly, we see technology and
innovation as an important pathway to
the future. As such, we’re committed
to being more than just a provider of
high-quality products and services for the
security, re protection and ow control
markets. Through innovative systems
and technologies, we’re a value-added
partner to customers as they seek to
improve the efciency and productivity
of their operations.
For example, our IP-enabled
enterprise security and intrusion systems
allow customers to manage and control
video and access control technology
in a single network. These integrated
products offer improved performance,
productivity and ease of use. And in
our Fire Protection Services business,
remote diagnostics — which enables
a technician to analyze a customer’s
problem via electronic communication
channels — has become a major
area of focus. For customers, remote
diagnostics means identication and
correction of most potential problems
before they occur. The benets to Tyco
include revenue growth and enhanced
productivity through more efcient
service visits.
In the pages of this annual report,
we describe how customers rely on Tyco
to deliver quality products, reliable
service and advanced solutions to meet
their everyday needs.
MEETING THE CHALLENGE
Our inherent strengths as a company
will be more critical than ever in 2010.
While we are seeing some signs of
TOTAL ORGANIC
REVENUE
GROWTH (DECLINE)*
OPERATING MARGIN
BEFORE SPECIAL ITEMS*
CAPITAL
EXPENDITURES
(IN US$ MILLIONS)
PRODUCT AND
SERVICE REVENUE
(IN US$ MILLIONS)
5.3% 5.0%
(7.7)%
07 08
09
8.2%
11.0%
9.3%
07 08 09
409
666
376
734
543
709
07 08 09
Investment in ADT Dealer Accounts
Capital Investments
6,661
11,816
7,13 5
13,064
6,755
10,482
07 08 09
Service
Product
THROUGH INNOVATIVE
SYSTEMS AND TECHNOLOGIES,
WE’RE A VALUE-ADDED PARTNER
TO CUSTOMERS AS THEY SEEK
TO IMPROVE THE EFFICIENCY
AND PRODUCTIVITY OF THEIR
OPERATIONS.”
_ 11