Vodafone 2016 Annual Report Download - page 142
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Vodafone Group Plc
Annual Report 2016
140
Notes to the consolidated nancial statements (continued)
25. Employees
This note shows the average number of people employed by the Group during the year, in which areas of our
business our employees work and where they are based. It also shows total employment costs.
2016 2015 2014
Employees Employees Employees
By activity:
Operations 18,869 17,602 14,947
Selling and distribution 38,325 35,629 31,342
Customer care and administration 54,490 52,069 42,857
111,684 105,300 89,146
By segment:
Germany 14,862 14,520 10,623
Italy 6,676 6,757 1,123
Spain 5,935 5,324 3,552
UK 13,323 12,437 12,979
Other Europe 16,058 15,190 15,392
Europe 56,854 54,228 43,669
India 13,346 12,303 11,925
Vodacom 7,515 7,260 7,176
Other Africa, Middle East and Asia Pacic 14,262 14,312 16,002
Africa, Middle East and Asia Pacic 35,123 33,875 35,103
Non-Controlled Interests and Common Functions 19,707 17,197 10, 374
Total 111,684 105,300 89,146
The cost incurred in respect of these employees (including Directors) was:
2016 2015 2014
£m £m £m
Wages and salaries 3,632 3,469 3 , 261
Social security costs 455 442 364
Other pension costs (note 26) 207 195 158
Share-based payments (note 27) 117 88 92
4,411 4,194 3,875