Vodafone 2011 Annual Report Download - page 33

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Vodafone Group Plc Annual Report 2011 31
Business review
in emerging markets we are setting carbon intensity targets to
reduce emissions per network node.
We are deploying more efcient equipment across our
network, working with suppliers to develop more efcient
equipment, and using solar and wind power to generate
renewable energy for off-grid base stations.
Ethical business
Our business and sustainability strategies are underpinned
by our business principles and code of conduct which stress
the importance of responsible, ethical and honest behaviour
in everything we do. This means being a responsible
employer, maintaining the health and safety of our employees
and contractors (see “People” on page 32), ensuring high
standards of labour and environmental protection in our
supply chain, transparent and ethical business practices, clear
pricing and maintaining a safe internet experience (including
child safety and privacy). In response to the proposed
disclosure requirements on conict minerals required by
the US Dodd-Frank legislation, we continue to strengthen our
due diligence activities on the source and chain of custody of
these materials. The issue of human rights and access to
communications has been brought into sharp focus by
continuing events in the Middle East and North Africa.
Social investment
The Vodafone Foundation and its network of 27 local
foundations continue to invest in the communities in which
Vodafone operates. Specic initiatives include Mobiles for
Good projects which include the piloting of handsets for
women at risk of domestic violence and an instant network
which provides rapid network coverage for emergencies,
Red Alert SMS fundraising services for emergency appeals
and its World of Difference programme which enables
individuals to take paid time to work for a charity of their
choice for up to a year. We make grants to a variety of local
charitable organisations meeting the needs of their
communities. Total donations for the year were £49.6 million
and included donations of £5.2 million towards foundation
operating costs.
Sustainability governance
The Executive Committee is ultimately responsible for our
sustainability performance and receives a formal update every
year, as does the Board. Each local market has a sustainability
management structure and a system for monitoring
performance and reporting to the Group. We also inuence
and monitor the sustainability performance of our joint
ventures, outsourcing partners and other organisations with
which we work.
The Vodafone Sustainability Expert Advisory Panel met
twice during the year to discuss various issues. We engage
a wide range of stakeholders, including customers,
investors, employees, suppliers, communities, governments
and regulators.
Our 11th annual sustainability report, which is assured by Ernst
& Young LLP using the International Standard on Assurance
Engagements (‘ISAE 3000’) to check adherence to the AA1000
AccountAbility Principles Standard (‘AA1000APS’), is available
at www.vodafone.com/sustainability. 16 local markets also
publish their own sustainability reports.
Energy efciency
Solar and wind power
generating renewable
energy for our off-grid
base stations in Spain.
Instant Network
Vodafone Foundation and
Group Technology worked
with Huawei and Telecoms
Sans Frontieres to develop a
portable GSM/EDGE mobile
network that provides
instant mobile coverage
for emergency situations
in under 40 minutes, which
fits into three suitcase-size
boxes to be transported
by plane worldwide.
Key performance indicators(1)
2011 2010 2009
Vodafone Group
Energy use (GWh)
(direct and indirect) 4,117 3,278 3,044
Carbon dioxide emissions
(millions of tonnes) 1.96 1.21 1.22
Percentage of energy
sourced from renewables 19.42 23 19
Number of phones collected for
reuse and recycling (millions) 1.23 1.33 1.53
Network equipment waste
generated (tonnes) 7,473 5,870 4,944
Percentage of network equipment
waste sent for reuse or recycling 99 98 97
Note:
(1) These performance indicators were calculated using actual or estimated
data collected by our mobile operating companies. The data is sourced from
invoices, purchasing requisitions, direct data measurement and estimations
where required. The carbon dioxide emissions figures are calculated using
the kWh/CO2 conversion factor for the electricity provided by the national
grid, suppliers or the International Energy Agency and for other energy
sources in each operating company. The 2011 data includes India, Ghana,
Qatar and South Africa but excludes all other Vodacom markets. Our joint
venture in Italy is included in all years.