The Hartford 2011 Annual Report Download - page 80
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80
CONSUMER MARKETS
Operating Summary
2011
2010
2009
Written premiums
$
3,675
$
3,886
$
3,995
Change in unearned premium reserve
(72)
(61)
36
Earned premiums
3,747
3,947
3,959
Losses and loss adjustment expenses
Current accident year before catastrophes
2,536
2,737
2,707
Current accident year catastrophes
425
300
228
Prior accident years
(75)
(86)
(33)
Total losses and loss adjustment expenses
2,886
2,951
2,902
Amortization of deferred policy acquisition costs
639
667
674
Underwriting expenses
279
290
273
Underwriting results
(57)
39
110
Net servicing income
19
35
29
Net investment income
187
187
178
Net realized capital gains (losses)
(11)
—
(52)
Other expenses
(162)
(66)
(77)
Income (loss) before income taxes
(24)
195
188
Income tax expense (benefit)
(29)
52
48
Net income
$
5
$
143
$
140
Written Premiums
2011
2010
2009
Product Line
Automobile
$
2,562
$
2,745
$
2,877
Homeowners
1,113
1,141
1,118
Total
$
3,675
$
3,886
$
3,995
Earned Premiums
Product Line
Automobile
$
2,619
$
2,806
$
2,857
Homeowners
1,128
1,141
1,102
Total
$
3,747
$
3,947
$
3,959
Premium Measures
2011
2010
2009
Policies in force at year end
Automobile
2,080,535
2,226,351
2,395,421
Homeowners
1,338,676
1,426,107
1,488,408
Total policies in force at year end
3,419,211
3,652,458
3,883,829
New business premium
Automobile
$
298
$
311
$
455
Homeowners
$
91
$
106
$
149
Policy count retention
Automobile
83%
83%
86%
Homeowners
84%
85%
86%
Renewal written pricing increase
Automobile
5%
6%
3%
Homeowners
8%
10%
5%
Renewal earned pricing increase
Automobile
6%
5%
4%
Homeowners
9%
7%
6%