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1
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2011
or
[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ____________ to ______________
Commission file number 001-13958
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
(Exact name of registrant as specified in its charter)
Delaware 13-3317783
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
One Hartford Plaza, Hartford, Connecticut 06155
(Address of principal executive offices) (Zip Code)
(860) 547-5000
(Registrants telephone number, including area code)
SECURITIES REGISTERED PURSUANT TO SECTION 12 (b) OF THE ACT
(ALL OF WHICH ARE LISTED ON THE NEW YORK STOCK EXCHANGE INC.):
Common Stock, par value $0.01 per share
Depositary shares, representing interests in 7.25% Mandatory Convertible Preferred Stock, Series F, par value $0.01 per share
Warrants (expiring June 26, 2019)
6.10% Notes due October 1, 2041
SECURITIES REGISTERED PURSUANT TO SECTION 12 (g) OF THE ACT:
None
Indicate by check mark:
Yes
No
if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
X
if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. X
whether the registrant (1) has f
iled all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.
X
whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be
submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant
was required to submit and post such files). X
if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of
registrant’ s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. X
whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated
filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer X
Accelerated filer
Non-accelerated filer
Smaller reporting company
whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.) X
The aggregate market value of the shares of Common Stock held by non-affiliates of the registrant as of June 30, 2011 was approximately $11.7 billion, based on the
closing price of $26.37 per share of the Common Stock on the New York Stock Exchange on June 30, 2011.
As of February 17, 2012, there were outstanding 440,237,475 shares of Common Stock, $0.01 par value per share, of the registrant.
Documents Incorporated by Reference
Portions of the registrant’ s definitive proxy statement for its 2012 annual meeting of shareholders are incorporated by reference in Part III of this Form 10-K.

Table of contents

  • Page 1
    ... Plaza, Hartford, Connecticut 06155 (Address of principal executive offices) (860) 547-5000 (Registrant' s telephone number, including area code) SECURITIES REGISTERED PURSUANT TO SECTION 12 (b) OF THE ACT (ALL OF WHICH ARE LISTED ON THE NEW YORK STOCK EXCHANGE INC.): Common Stock, par value $0.01...

  • Page 2
    ... About Market Risk ...Financial Statements and Supplementary Data ...Changes in and Disagreements With Accountants on Accounting and Financial Disclosure ...Controls and Procedures...Other Information...Part III Directors, Executive Officers and Corporate Governance of The Hartford ...Executive...

  • Page 3
    ... on financial, commodity and credit markets and consumer spending and investment, including in respect of Europe, and the effect of these events on our returns in our life and property and casualty investment portfolios and our hedging costs associated with our variable annuities business; the...

  • Page 4
    ... demand for the Company' s products, operating costs and required capital levels, including changes to statutory reserves and/or risk-based capital requirements related to secondary guarantees under universal life and variable annuity products or changes in U.S. federal or other tax laws that affect...

  • Page 5
    ... in the financial services industry. The Company is currently focused on a customer-oriented strategy and organized around four divisions: Commercial Markets, Consumer Markets, Wealth Management and Runoff Operations. In the last two years, the Company announced the sales of certain businesses that...

  • Page 6
    ... the insurer's short- and longterm group disability and workers' compensation insurance with its leave management administration services. Marketing and Distribution Standard commercial lines provide insurance products and services through the Company' s home office located in Hartford, Connecticut...

  • Page 7
    ... evaluating a risk and quoting new business. Written premium growth rates in the small commercial market have begun to rebound, while underwriting margins have been pressured by increases in loss costs, particularly in workers' compensation, and higher catastrophes. A number of companies have sought...

  • Page 8
    ... and home-based business coverages to individuals across the United States, including a special program designed exclusively for members of AARP ("AARP Program"). The Hartford's auto and homeowners products provide coverage options and customized pricing tailored to a customer's individual risk. The...

  • Page 9
    ..., fixed market value adjusted ("fixed MVA"), fixed index and single premium immediate annuities in the U.S. Individual Life sells a variety of life insurance products, including variable universal life, universal life, and term life. Retirement Plans provides products and services to corporations...

  • Page 10
    ... Hartford Life Limited Ireland' s ("HLL"), an indirect wholly owned subsidiary, GMDB and GMWB annuity contract and rider benefits. For further discussion on reinsurance, see Part II, Item 7, MD&A - Enterprise Risk Management. Additional discussion may be found in the Company' s accounting policies...

  • Page 11
    ... through a number of enterprise reports, including but not limited to, a monthly risk dashboard, tracking the return on risk-capital across products, and regular stress testing. ERM communicates the Company' s risk exposures to senior and executive management and the Board, and reviews key business...

  • Page 12
    ... financial condition of companies or for other purposes; fixing maximum interest rates on life insurance policy loans and minimum rates for accumulation of surrender values; and the adequacy of reserves and other necessary provisions for unearned premiums, unpaid losses and loss adjustment expenses...

  • Page 13
    Certain of the Company' s life insurance subsidiaries sell variable life insurance, variable annuity, and some fixed guaranteed products that are "securities" registered with the SEC under the Securities Act of 1933, as amended. Some of the products have separate accounts that are registered as ...

  • Page 14
    ... the execution risk relating to the continued repositioning of our investment portfolios and the continuing refinement of our hedge programs for our variable annuity businesses. If our actions are not adequate, our ability to support the scale of our business and to absorb operating losses and...

  • Page 15
    ... such as structured settlements and guaranteed benefits on variable annuities, sustained declines in long-term interest rates may subject us to reinvestment risks, increased hedging costs, spread compression and capital volatility. Our exposure to credit spreads primarily relates to market price and...

  • Page 16
    ... will increase our exposure to the U.S. variable annuity guarantee benefits where policyholders have elected to invest in international funds, generating losses and statutory surplus strain. Our real estate market exposure includes investments in commercial mortgage-backed securities, residential...

  • Page 17
    ... due to high variable annuity hedge losses compared to fees earned and a depression on statutory earnings in other life businesses due largely to continued low interest rates and high loss cost trends in Group Benefits. Due to these factors, projecting statutory capital and the related RBC ratios is...

  • Page 18
    .... For securitized financial assets with contractual cash flows, the Company currently uses its best estimate of cash flows over the life of the security. In addition, estimating future cash flows involves incorporating information received from third-party sources and making internal assumptions and...

  • Page 19
    ...DAC and increase reserves for guaranteed minimum death and income benefits, which could have a material adverse effect on our results of operations and financial condition. The Company defers acquisition costs associated with the sales of its universal and variable life and variable annuity products...

  • Page 20
    ... of sources and tax planning strategies. If based on available information, it is more likely than not that we are unable to recognize a full tax benefit on realized capital losses, then a valuation allowance will be established with a corresponding charge to net income. Charges to increase our...

  • Page 21
    ... to pay premiums on our insurance policies or make deposits on our investment products. Our liquidity could be constrained by a catastrophe, or multiple catastrophes, which could result in extraordinary losses. In addition, in part because accounting rules do not permit insurers to reserve for...

  • Page 22
    ... and advisory firms. We distribute our annuity, life, property and casualty insurance products and mutual funds through a variety of distribution channels, including brokers, independent agents, broker-dealers, banks, wholesalers, affinity partners, our own internal sales force and other thirdparty...

  • Page 23
    ...; establishing statutory capital and reserve requirements and solvency standards; fixing maximum interest rates on insurance policy loans and minimum rates for guaranteed crediting rates on life insurance policies and annuity contracts; approving changes in control of insurance companies; approving...

  • Page 24
    ... to limitations. The payment of future dividends on our capital stock is subject to the discretion of our board of directors, which considers, among other factors, our operating results, overall financial condition, credit-risk considerations and capital requirements, as well as general business and...

  • Page 25
    ... reporting and analysis, providing insurance quotes, processing premium payments, making changes to existing policies, filing and paying claims, administering variable annuity products and mutual funds, providing customer support and managing our investment portfolios and hedging programs. Systems...

  • Page 26
    ...loss to us that could adversely affect our businesses. Our business performance is highly dependent on our ability to manage risks that arise from a large number of day-to-day business activities, including insurance underwriting, claims processing, servicing, investment, financial and tax reporting...

  • Page 27
    ... property rights, we could incur substantial liability, and in some circumstances could be enjoined from providing certain products or services to our customers or utilizing and benefiting from certain methods, processes, copyrights, trademarks, trade secrets or licenses, or alternatively could...

  • Page 28
    ... in the case of the group benefits complaint, claims under the Employee Retirement Income Security Act of 1974 ("ERISA"). The claims are predicated upon allegedly undisclosed or otherwise improper payments of contingent commissions to the broker defendants to steer business to the insurance company...

  • Page 29
    ... to rescind the investment management agreements and distribution plans between HIFSCO and the Hartford mutual funds and to recover the total fees charged thereunder or, in the alternative, to recover any improper compensation HIFSCO received. In addition, plaintiffs in the New Jersey action seek...

  • Page 30
    ... for information related to securities authorized for issuance under equity compensation plans. Purchases of Equity Securities by the Issuer The following table summarizes the Company' s repurchases of its common stock for the three months ended December 31, 2011: Total Number of Shares Purchased as...

  • Page 31
    ...%) Cumulative Five-Year Total Return Base Period For the Years Ended Company/Index 2006 2007 2008 2009 2010 The Hartford Financial Services Group, Inc. $100 95.45 19.10 27.48 31.57 S&P 500 Index $100 105.49 66.46 84.05 96.71 S&P Insurance Composite Index $100 93.69 39.22 44.67 51.72 2011 19.72 98...

  • Page 32
    ... except for per share data and combined ratios) 2011 Income Statement Data Earned premiums Fee income Net investment income (loss): Securities available-for-sale and other Equity securities, trading Total net investment income (loss) Net realized capital losses: Total other-than-temporary impairment...

  • Page 33
    ... Commercial ...Group Benefits ...Consumer Markets ...Individual Annuity ...Individual Life ...Retirement Plans ...Mutual Funds...Life Other Operations ...Property & Casualty Other Operations ...Corporate ...Enterprise Risk Management ...Capital Resources and Liquidity ...Impact of New Accounting...

  • Page 34
    ... information, see Property & Casualty Other Operations Claims within the Property and Casualty Insurance Product Reserves, Net of Reinsurance section in Critical Accounting Estimates. • • • • A $73, after-tax, charge in the second quarter of 2011 related to the write-off of capitalized...

  • Page 35
    ... and Ratios of this MD&A. • Partially offsetting these changes in net income (loss) were the following items: • An asbestos reserve strengthening of $110, after-tax, in 2010, compared to $90, after-tax, in 2009 resulting from the Company's annual review of its asbestos liabilities within...

  • Page 36
    ... return, adjusted for the change in the allocation of separate account investments to the international equity markets during the current year. The actual current year foreign tax credit can vary from the estimates due to actual foreign tax credits passed through from the mutual funds. The Company...

  • Page 37
    ...by AARP member business, both direct and through independent agents, as well as new business from affinities other than AARP and other targeted consumer direct marketing. New business is expected to benefit from the introduction of the Open Road Advantage auto product and the Hartford Home Advantage...

  • Page 38
    ... solutions were incorporated in the Personal Retirement Manager II ("PRM II"). While initial indicators of sales activity have improved, the product's ultimate success in contributing to Individual Annuity growth will depend on, among other things, our ability to market and distribute the product...

  • Page 39
    ... casualty insurance product reserves, net of reinsurance; estimated gross profits used in the valuation and amortization of assets and liabilities associated with variable annuity and other universal life-type contracts; evaluation of other-than-temporary impairments on available-for-sale securities...

  • Page 40
    ... contracts permit, the Company secures future claim obligations with various forms of collateral, including irrevocable letters of credit, secured trusts, funds held accounts and group-wide offsets. The allowance for uncollectible reinsurance was $290 as of December 31, 2011, including $83 related...

  • Page 41
    ... Company' s property and casualty insurance product reserves are not discounted. However, the Company has discounted liabilities funded through structured settlements and has discounted certain reserves for indemnity payments due to permanently disabled claimants under workers' compensation policies...

  • Page 42
    ...as an accident year matures. Workers' Compensation. Workers' compensation is the Company' s single largest reserve line of business so a wide range of methods are reviewed in the reserve analysis. Methods performed include paid and reported development, variations on expected loss ratio methods, and...

  • Page 43
    ...Company' s exposure to losses under directors' and officers' insurance policies is primarily in excess layers, making estimates of loss more complex. The recent financial market turmoil has increased the number of shareholder class action lawsuits against our insureds or their directors and officers...

  • Page 44
    ...by the aggregate paid and reported activity. Once the gross ultimate exposure for indemnity and allocated loss adjustment expense is determined for its insureds by each policy year, the Company calculates its ceded reinsurance projection based on any applicable facultative and treaty reinsurance and...

  • Page 45
    ... insurance product liabilities for unpaid losses and loss adjustment expenses for the year ended December 31, 2011: For the year ended December 31, 2011 Property & Casualty Consumer Commercial Markets 2,177 $ 14,727 $ Property & Casualty Other Operations $ Total Property and Casualty Insurance...

  • Page 46
    ... 31, 2011 Property & Casualty Property & Casualty Consumer Total Property and Other Commercial Markets Operations Casualty Insurance (4) (93) (97) Auto liability $ $ $ - $ (1) (1) Homeowners - - 29 29 Professional liability - - (76) (76) Package business - - 171 171 Workers' compensation - - (40...

  • Page 47
    ...around the ultimate losses is reduced and management places more weight on the emerged experience. Released reserves for professional liability claims, primarily related to D&O claims in accident years 2004 to 2008. For these accident years, reported losses for claims under D&O policies have emerged...

  • Page 48
    ...Other Operations Claims section for discussion concerning the Company' s annual evaluations of net environmental and net asbestos reserves, and related reinsurance. • • • • A roll-forward follows of property and casualty insurance product liabilities for unpaid losses and loss adjustment...

  • Page 49
    ... in AARP for accident years 2006 to 2008 and released reserves for those accident years. Released reserves for commercial auto liability claims, primarily related to accident years 2003 to 2008. In the fourth quarter of 2009, the Company recognized that the full value of large auto liability claims...

  • Page 50
    ... for accident years 2003 and prior, primarily related to underground storage tanks. Following a detailed review of these claims in the first quarter of 2009, management increased its estimate of the magnitude of this exposure and strengthened homeowners' casualty claim reserves. The Company reviewed...

  • Page 51
    ... limited to a relatively small percentage of a total contract placement. Claims are reported, via a broker, to the "lead" underwriter and, once agreed to, are presented to the following markets for concurrence. This reporting and claim agreement process makes estimating liabilities for this business...

  • Page 52
    ... by higher projected unallocated loss adjustment expenses. During the third quarters of 2011, 2010 and 2009, the Company completed its annual ground up environmental reserve evaluations. In each of these evaluations, the Company reviewed all of its open direct domestic insurance accounts exposed to...

  • Page 53
    ... an estimate of the reserves necessary for asbestos claims related to direct insureds that have not previously tendered asbestos claims to the Company and exposures related to liability claims that may not be subject to an aggregate limit under the applicable policies. An account may move between...

  • Page 54
    ...three years of payments. The ratio is the calculated number of years the recorded reserves would survive if future annual payments were equal to the average annual payments for the past three years. The 3-year gross survival ratio of 8.3 as of December 31, 2011 is computed based on total paid losses...

  • Page 55
    ... of the potential for variability in recorded loss reserves. Property & Casualty Commercial Range of prior accident year unfavorable (favorable) development for the ten years ended December 31, 2011 [1] [2] Consumer Markets Property & Casualty Other Operations Total Property and Casualty Insurance...

  • Page 56
    ...year 2003 include an increase in reserves of $2.6 billion related to reserve strengthening based on the Company' s evaluation of its asbestos reserves. The reserve evaluation that led to the strengthening in calendar year 2003 confirmed the Company' s view of the existence of a substantial long-term...

  • Page 57
    ... periods 2009 through 2011 are primarily related to liability lines of business. Reserve changes for accident year 2010 Unfavorable reserve re-estimates in calendar year 2011 are largely driven by workers' compensation. Loss cost trends were higher than initially expected as an increase in frequency...

  • Page 58
    ... and other insurance benefit features on variable annuity and universal life-type contracts. See Note 9 of the Notes to Consolidated Financial Statements for additional information on death and other insurance benefit reserves. The most significant EGP based balances as of December 31, 2011 and 2010...

  • Page 59
    ...) benefit to net income (loss) by asset and liability as a result of the Unlocks for 2011, 2010 and 2009, were: For the year ended December 31, 2011: Segment After-tax (Charge) Benefit Individual Annuity Individual Life Retirement Plans Life Other Operations Total Death and Other Insurance Benefit...

  • Page 60
    ... fair value changes from living benefits see Note 4 of the Notes to Consolidated Financial Statements and for a discussion on the sensitivities of certain living benefits due to capital market factors see Variable Product Guarantee Risks and Risk Management. Goodwill Impairment Goodwill balances are...

  • Page 61
    ...342 156 251 15 $ 1,051 $ Hartford Financial Products within Property & Casualty Commercial Group Benefits Consumer Markets Individual Life Retirement Plans Mutual Funds Federal Trust Corporation within Corporate Total $ $ During the second quarter of 2011, the Company wrote off the remaining $15...

  • Page 62
    ... and life insurance benefits for eligible retired employees. The Company maintains international plans which represent an immaterial percentage of total pension assets, liabilities and expense and, for reporting purposes, are combined with domestic plans. Pursuant to accounting principles related to...

  • Page 63
    ... with market value losses until recovery, altering the level of tax exempt securities held, selling appreciated securities to offset capital losses, business considerations such as asset-liability matching, and the sales of certain corporate assets. Management views such tax planning strategies as...

  • Page 64
    ... its premium rates from state insurance departments. The financial results in the Company' s variable annuity, mutual fund and, to a lesser extent, variable universal life businesses, depend largely on the amount of the contract holder account value or assets under management on which it earns fees...

  • Page 65
    ... ratios Account Value Account value includes policyholders' balances for investment contracts and reserves for future policy benefits for insurance contracts. Account value is a measure used by the Company because a significant portion of the Company' s fee income is based upon the level of account...

  • Page 66
    ... settlements on credit derivatives and net periodic settlements on the Japan fixed annuity cross-currency swap. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income. Core earnings is also used by management...

  • Page 67
    ... For individual life insurance products, fees are contractually defined as percentages based on levels of insurance, age, premiums and deposits collected and contract holder value. Life insurance fees are generally collected on a monthly basis. Therefore, the growth in assets under management either...

  • Page 68
    ... reinstatement of the amount of reinsurance coverage that was reduced as a result of a reinsurance loss payment. Renewal earned pricing increase (decrease) Written premiums are earned over the policy term, which is six months for certain personal lines auto business and 12 months for substantially...

  • Page 69
    ... premiums together with net investment income earned from the overall investment strategy are used to pay the contractual obligations under these insurance contracts. Two major factors, new sales and persistency, impact premium growth. Sales can increase or decrease in a given year based on a number...

  • Page 70
    ...pricing increases predominantly related to workers compensation business. Consumer Markets combined ratio before catastrophes and prior year development decreased primarily due to changes in the current accident year loss and loss adjustment expenses ratio before catastrophes, as a decrease for auto...

  • Page 71
    ...of overall profitability for the Individual Annuity, Retirement Plans, Mutual Funds and Life Other Operations reporting segments as a significant portion of their earnings is based on average assets under management. Ratios Individual Annuity [1] ROA Effect of net realized losses, net of tax and DAC...

  • Page 72
    ... of overall profitability for the Individual Life and Group Benefits reporting segments as a significant portion of their earnings are a result of the net margin from losses incurred on earned premiums, fees and other considerations. 2011 Individual Life After-tax margin Effect of net realized gains...

  • Page 73
    ..., trading, support Japan variable annuities. Those equity securities, trading, were invested in mutual funds, which, in turn, invested in the following asset classes, Japan equity 21%, Japan fixed income (primarily government securities) 15%, global equity 21%, global government bonds 42%, and cash...

  • Page 74
    ... variable annuity product. Total net investment income, excluding equity securities, trading, increased primarily due to improved performance of limited partnerships and other alternative investments primarily within real estate and private equity funds, partially offset by lower income on fixed...

  • Page 75
    ... the Japan variable annuity business, which is offset in AOCI, due to appreciation of the Japanese yen versus the U.S. dollar. Additionally, losses of ($94) for the year ended December 31, 2011 resulted from equity futures and options used to hedge equity market risk in the investment portfolio due...

  • Page 76
    ... Current accident year catastrophes Prior accident years Total losses and loss adjustment expenses Amortization of deferred policy acquisition costs Underwriting expenses Dividends to policyholders Underwriting results Net servicing income Net investment income Net realized capital gains (losses...

  • Page 77
    ... changes over the last year. Renewal written pricing increased for all standard commercial lines driven by improving market conditions. Current accident year losses and loss adjustment expenses before catastrophes increased, due primarily to the increase in earned premiums for workers' compensation...

  • Page 78
    ... increase in reserve strengthening for other state funds and taxes and a $7 reduction in TWIA assessments recognized in 2009 related to hurricane Ike. Also contributing to the increase were higher technology costs, partially offset by lower compensation-related costs. Amortization of deferred policy...

  • Page 79
    ...income Net realized capital gains (losses) Total revenues Benefits, losses and loss adjustment expenses Amortization of deferred policy acquisition costs Insurance operating costs and other expenses Total benefits, losses and expenses Income before income taxes Income tax expense Net income Premiums...

  • Page 80
    ... policy acquisition costs Underwriting expenses Underwriting results Net servicing income Net investment income Net realized capital gains (losses) Other expenses Income (loss) before income taxes Income tax expense (benefit) Net income Written Premiums Product Line Automobile Homeowners Total...

  • Page 81
    ... other state funds and taxes. The decline in net servicing income in 2011 was largely due to lower contact center transaction volumes handled as a third party administrator under the AARP Health program. For information regarding prior accident years reserve development, including reserve (releases...

  • Page 82
    ... to AARP members through agents. Partially offsetting the decrease in home new business was an increase in the cross-sale of homeowners' insurance to insureds that have auto policies. The change in auto renewal earned pricing was flat due to rate increases and the effect of policyholders purchasing...

  • Page 83
    ..., losses and loss adjustment expenses Amortization of DAC Insurance operating costs and other expenses Total benefits, losses and expenses Income (loss) before income taxes Income tax expense (benefit) Net income (loss) Assets Under Management [1] Fixed MVA annuity and other account values Variable...

  • Page 84
    ... in the 2011 separate account benefit is a tax benefit of $51 including $6 interest related to a DRD settlement. For further discussion, see Note 13 of the Notes to Consolidated Financial Statements. Year ended December 31, 2010 compared to the year ended December 31, 2009 Net income increased in...

  • Page 85
    ... Total account values Individual Life Insurance In-force Variable universal life insurance Universal life, interest sensitive whole life, modified guaranteed life insurance Term life Total life insurance in-force Net Investment Spread Death Benefits Year ended December 31, 2011 compared to the year...

  • Page 86
    ...higher crediting rates or contract renewals with current lower crediting rates. Individual Life' s effective tax rate differs from the statutory rate of 35% primarily due to permanent differences for the separate account DRD, partially offset by a valuation allowance on deferred tax benefits related...

  • Page 87
    RETIREMENT PLANS Operating Summary Fee income and other Earned premiums Net investment income Net realized capital losses Total revenues Benefits, losses and loss adjustment expenses Insurance operating costs and other expenses Amortization of DAC Total benefits, losses and expenses Income (loss) ...

  • Page 88
    ... Estimates within the MD&A. Fee income and other increased primarily due to increases in asset based fees on higher average account values resulting from improvements in equity markets and increased net flows. Retirement Plans' effective tax rate differs from the statutory rate of 35% primarily due...

  • Page 89
    ... income from discontinued operations, net of tax of Hartford Investments Canada Corporation ("HICC"). For additional information, see Note 20 of the Notes to Consolidated Financial Statements. [2] Canadian and Offshore businesses were transferred to International Annuity within Life Other Operations...

  • Page 90
    ...of equity securities, trading, supporting the international variable annuity business, which are classified in net investment income with corresponding amounts credited to policyholders within benefits, losses and loss adjustment expenses. [2] Represents loss from discontinued operations, net of tax...

  • Page 91
    ... related to the Executive Life Insurance Company of New York ("ELNY") insolvency. The net realized capital gains in 2011 compared to net realized capital losses in 2010 were primarily due to gains in the variable annuity hedging program and lower net impairment losses. Variable annuity hedging...

  • Page 92
    ...138, pre-tax, in 2009, resulting from the company's annual review of its asbestos liabilities. For further information, see Property & Casualty Other Operations Claims within the Property and Casualty Insurance Product Reserves, Net of Reinsurance section in Critical Accounting Estimates. 2011 - 151...

  • Page 93
    CORPORATE Operating Summary [1] Earned premiums Fee income [2] Net investment income Net realized capital gains (losses) Other revenue Total revenues Benefits, losses and loss adjustment expenses Insurance operating costs and other expenses Interest expense Goodwill impairment Total benefits, losses...

  • Page 94
    ... of payouts from life insurance or annuity products, personal or commercial automobile related accidents, and death of employees or executives during the course of employment, while on disability, or while collecting worker' s compensation benefits. Morbidity: Risk of loss to an insured from illness...

  • Page 95
    ... risk, the Company generally limits its estimated pre-tax loss from a single 250 year event to less than 12.5% of the statutory surplus for the enterprise. In evaluating these scenarios, the Company assesses the impact on group and individual life policies, short-term and long term disability...

  • Page 96
    ... risk management strategy, including excess of loss occurrence-based products that protect property and worker' s compensation exposures, and individual risk or quota share arrangements, that protect specific classes or lines of business. The Company has no significant finite risk contracts in place...

  • Page 97
    ..., in any one calendar year, the federal government would pay 85% of covered losses from a certified act of terrorism after an insurer' s losses exceed 20% of the Company' s eligible direct commercial earned premiums of the prior calendar year, up to a combined annual aggregate limit for the federal...

  • Page 98
    ...100.0% $ $ Based on A.M. Best ratings as of December 31, 2011 and 2010, respectively. Where its contracts permit, the Company secures future claim obligations with various forms of collateral, including irrevocable letters of credit, secured trusts, funds held accounts and group wide offsets. As...

  • Page 99
    ... to financial risk management that is well integrated into the Company' s underwriting, pricing, hedging, claims, asset and liability management, new product, and capital management processes. Consistent with its risk appetite, the Company establishes financial risk limits to control potential loss...

  • Page 100
    ... certain of Wealth Management and Life Other Operation' s fixed income product offerings have market value adjustment provisions at contract surrender. An increase in interest rates may also impact the Company' s tax planning strategies and in particular its ability to utilize tax benefits to offset...

  • Page 101
    ... as universal life contracts and the general account portion of Wealth Management' s and Life Other Operation' s variable annuity products, credit interest to policyholders subject to market conditions and minimum interest rate guarantees. The term to maturity of the asset portfolio supporting these...

  • Page 102
    ... in the net economic value of investment contracts (e.g., fixed annuity contracts) issued by the Company' s Wealth Management and Life Other Operations, as well as certain insurance product liabilities (e.g., short-term and long-term disability contracts) issued by the Company' s Commercial Markets...

  • Page 103
    ...life insurance. Generally, declines in equity markets will reduce the value of assets under management and the amount of fee income generated from those assets; reduce the value of equity securities trading supporting the international variable annuities, the related policyholder funds and benefits...

  • Page 104
    ... Company' s U.S., Japan, and U.K. variable annuities include optional living benefit and guaranteed minimum death benefit features. The net amount at risk ("NAR") is generally defined as the guaranteed minimum benefit amount in excess of the contractholder' s current account value. Global variable...

  • Page 105
    ... to elect to annuitize benefits, beginning (for certain products) on the tenth or fifteenth anniversary year of contract commencement, receive lump sum payment of the then current account value, or remain in the variable sub-account. For GMIB contracts, if the policyholder makes the election, the...

  • Page 106
    ... and capital volatility, may not be closely aligned to changes in U.S. GAAP liabilities. International Hedge Programs The Company enters into derivative contracts to hedge market risk exposures associated with the guaranteed benefits which are embedded in the international variable annuity contracts...

  • Page 107
    ... fair value of liabilities and hedge instruments in place as of that date for the Company' s variable annuity hedge programs. The impacts presented in the table below are estimated individually as of December 30, 2011, and performed without consideration of any correlation among market risk factors...

  • Page 108
    ... exchange risk related to foreign denominated liability contracts had a total notional amount of $771 and a total fair value of ($57) and ($17), respectively. The Company uses currency swaps to manage the foreign currency risk associated with the yen denominated individual fixed annuity product. As...

  • Page 109
    ... include: • In general, as equity market levels and interest rates decline, the amount and volatility of both our actual potential obligation, as well as the related statutory surplus and capital margin for death and living benefit guarantees associated with U.S. variable annuity contracts can be...

  • Page 110
    ...a holistic review within the investment portfolio, fundamental analyses are supported by credit ratings, assigned by nationally recognized rating agencies or internally assigned, and by quantitative credit analyses. The Company utilizes a credit VaR to measure default and migration risk on a monthly...

  • Page 111
    ... which pay or receive amounts are calculated and are not reflective of credit risk. Downgrades to the credit ratings of The Hartford' s insurance operating companies may have adverse implications for its use of derivatives including those used to hedge benefit guarantees of variable annuities. In...

  • Page 112
    ... the ratings of a nationally recognized rating organization or, if not rated, assigned based on the Company' s internal analysis of such securities Fixed Maturities by Credit Quality December 31, 2011 Percent of Amortized Total Fair Cost Fair Value Value United States Government/Government agencies...

  • Page 113
    ... in net realized capital gains (losses). The Company continues to invest in a diversified portfolio with a focus on investment grade basic industry and utility issuers, while reducing its exposure to U.S. Treasuries, commercial real estate securities and subordinated financial services securities...

  • Page 114
    ... by the European Central Bank to provide liquidity and credit support to certain countries issuing debt, have helped to stabilize markets recently. However, risks remain elevated. The Company manages the credit risk associated with the European securities within the investment portfolio on an on...

  • Page 115
    ..., see Note 6 of the Notes to the Consolidated Financial Statements. Included in the Company' s equity securities, trading, portfolio are investments in World Government Bond Index Funds ("WGBI funds"). The fair value of the WGBI funds at December 31, 2011 and 2010 was $12.5 billion and $12.9 billion...

  • Page 116
    ..., respectively, relates to GIIPS. Commercial Real Estate The commercial real estate market continued to show signs of improving fundamentals, such as increases in transaction activities, more readily available financing and new issuances. While delinquencies still remain at historically high levels...

  • Page 117
    ... plan to invest in this asset class going forward, we continue to monitor these investments as economic and market uncertainties regarding future performance impacts market liquidity and results in higher risk premiums. In addition to CMBS bonds and CRE CDOs, the Company has exposure to commercial...

  • Page 118
    ... and real estate funds Mezzanine debt funds Private equity and other funds Total Since December 31, 2010, the increase in hedge funds relates to additional investments in the type of fund strategies that the Company expects to generate superior risk-adjusted returns over time. Available-for-Sale...

  • Page 119
    ...ABS CDOs CMBS Bonds IOs Corporate Equity RMBS Non-agency Alt-A Sub-prime Other Total Year ended December 31, 2011 $ $ $ $ For the year ended December 31, 2011, impairments recognized in earnings were comprised of credit impairments of $125, securities that the Company intends to sell of $32 and...

  • Page 120
    .... Impairments on equity securities were primarily related to preferred stock associated with these direct private investments. Impairments on securities for which the Company has the intent to sell were primarily on corporate bonds, certain ABS aircraft bonds and CMBS as market pricing continues to...

  • Page 121
    ... include, but are not limited to, equity market performance, changes in interest rates and the Company' s other capital requirements. The Company does not have a required minimum funding contribution for the U.S. qualified defined benefit pension plan for 2012 and the funding requirements for all of...

  • Page 122
    ...to fund dividends, interest, capital contributions to subsidiaries and debt maturities. Other Sources of Capital for the HFSG Holding Company The Hartford endeavors to maintain a capital structure that provides financial and operational flexibility to its insurance subsidiaries, ratings that support...

  • Page 123
    ... total capitalization is limited to 10%. The Company will certify compliance with the financial covenants for the syndicate of participating financial institutions on a quarterly basis. The Hartford' s Japan operations also maintain two lines of credit in support of operations. Both lines of credit...

  • Page 124
    ...under management and investment income, while investing cash flows originate from maturities and sales of invested assets. The primary uses of funds are to pay claims, claim adjustment expenses, commissions and other underwriting expenses, to purchase new investments and to make dividend payments to...

  • Page 125
    ... Individual Life variable life contracts, the general account option for Retirement Plans' annuities and universal life contracts sold by Individual Life may be funded through operating cash flows of Life Operations, available short-term investments, or Life Operations may be required to sell fixed...

  • Page 126
    ... is uncertain, the return of the collateral has been included in the payments due in less than 1 year. Also included in other long term liabilities is $48 of net unrecognized tax benefits. [8] Does not include estimated voluntary contribution of $200 to the Company' s pension plan in 2012. 126

  • Page 127
    ... increase in losses paid on property and casualty insurance products, and to a lesser extent, lower net investment income on available-for-sale securities, excluding limited partnerships and other alternative investments. Cash used for investing activities in 2011 primarily relates to net purchases...

  • Page 128
    ... 17, 2012. Insurance Financial Strength Ratings: Hartford Fire Insurance Company Hartford Life Insurance Company Hartford Life and Accident Insurance Company Hartford Life and Annuity Insurance Company Other Ratings: The Hartford Financial Services Group, Inc.: Senior debt Commercial paper A.M. Best...

  • Page 129
    ...insurance reserves to changes in equity markets, as applicable, will be different between U.S. GAAP and U.S. STAT. The difference between the amortized cost and fair value of fixed maturity and other investments, net of tax, is recorded as an increase or decrease to the carrying value of the related...

  • Page 130
    ... to a number of applicable Dodd-Frank Act provisions. For example, if we are designated a systemically important financial institution, the Dodd-Frank Act may restrict us from sponsoring and investing in private equity and hedge funds, which would limit our discretion in managing our general account...

  • Page 131
    ... assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States. A company' s internal control over financial reporting includes policies and procedures that...

  • Page 132
    ... the Board of Directors and Stockholders of The Hartford Financial Services Group, Inc. Hartford, Connecticut We have audited the internal control over financial reporting of The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company") as of December 31, 2011, based...

  • Page 133
    ... Markets (April 2011-Present); President and Chief Executive Officer, HSB Group (July 2007-March 2011); President and Chief Operating Officer, HSB Group (January 2007-June 2007); Senior Advisor, Aspen Insurance Holdings (2006); Chief Executive Officer of General Commercial and Personal Lines...

  • Page 134
    ... Five Years Executive Vice President of Marketing and Communications (September 2010Present); Vice President of Corporate Communications, L3 Communications (2007September 2010); General Manager of Global Communications, General Electric (2002-2007) Acting President of Hartford Investment Management...

  • Page 135
    ... the Company' s assets or a change in greater than 50% of the Board members over a two year period. See Note 18 of the Notes to Consolidated Financial Statements for a description of the 2010 Stock Plan and the ESPP. Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE...

  • Page 136
    ... FINANCIAL SERVICES GROUP, INC. INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULES Report of Independent Registered Public Accounting Firm...Consolidated Statements of Operations - For the Years Ended December 31, 2011, 2010 and 2009...Consolidated Statements of Comprehensive Income (Loss...

  • Page 137
    ... of The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company") as of December 31, 2011 and 2010, and the related consolidated statements of operations, changes in stockholders' equity, comprehensive income (loss), and cash flows for each of the three years in the...

  • Page 138
    ...HARTFORD FINANCIAL SERVICES GROUP, INC. Consolidated Statements of Operations (In millions, except for per share data) For the years ended December 31, 2011 2010 2009 Revenues Earned premiums Fee income Net investment income: Securities available-for-sale and other Equity securities, trading Total...

  • Page 139
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. Consolidated Statements of Comprehensive Income (In millions) Comprehensive Income Net income (loss) Other comprehensive income Change in net unrealized gain/loss on securities Change in OTTI losses recognized in other comprehensive income Change in net ...

  • Page 140
    ... account assets Total assets Liabilities Reserve for future policy benefits and unpaid losses and loss adjustment expenses Other policyholder funds and benefits payable Other policyholder funds and benefits payable - international variable annuities Unearned premiums Short-term debt Long-term...

  • Page 141
    ... stock acquired Return of shares under incentive and stock compensation plans to treasury stock Treasury Stock, at Cost, at end of period Accumulated Other Comprehensive Loss, Net of Tax, at beginning of period Cumulative effect of accounting changes, net of tax Total other comprehensive income...

  • Page 142
    ... assets Change in payables and accruals Change in accrued and deferred income taxes Net realized capital losses Net receipts (disbursements) from investment contracts related to policyholder funds - international variable annuities Net (increase) decrease in equity securities, trading Depreciation...

  • Page 143
    ...Presentation and Accounting Policies Basis of Presentation The Hartford Financial Services Group, Inc. is a holding company for insurance and financial services subsidiaries that provide investment products and life and property and casualty insurance to both individual and business customers in the...

  • Page 144
    ... of December 31, 2011 and 2010. Traditional life and group disability products premiums are generally recognized as revenue when due from policyholders. Fee income for universal life-type contracts consists of policy charges for policy administration, cost of insurance charges and surrender charges...

  • Page 145
    ... insurance. The liability for universal life-type contracts is equal to the balance that accrues to the benefit of the policyholders as of the financial statement date (commonly referred to as the account value), including credited interest, amounts that have been assessed to compensate the Company...

  • Page 146
    ... of stock compensation plans Dilutive effect of mandatory convertible preferred shares Weighted average shares outstanding and dilutive potential common shares Earnings (loss) per common share Basic Income (loss) from continuing operations, net of tax, available to common shareholders Income (loss...

  • Page 147
    ... the average market price for the period. Theoretical proceeds for the stock compensation plans include option exercise price payments, unamortized stock compensation expense and tax benefits realized in excess of the tax benefit recognized in net income. The difference between the number of shares...

  • Page 148
    ... value adjusted ("fixed MVA"), fixed index and single premium immediate annuities in the U.S. Individual Life Individual Life sells a variety of life insurance products, including variable universal life, universal life, and term life. Retirement Plans Retirement Plans provides products and services...

  • Page 149
    ... the Corporate category. Net income (loss) Property & Casualty Commercial Group Benefits Consumer Markets Individual Annuity Individual Life Retirement Plans Mutual Funds Life Other Operations Property & Casualty Other Operations Corporate Net income (loss) For the years ended December 31, 2011 2010...

  • Page 150
    ... Homeowners Total Consumer Markets [1] Individual Annuity Variable annuity Fixed / MVA and other annuity Total Individual Annuity Individual Life Variable life Universal life Term / Other life Total Individual Life Retirement Plans 401(k) Government plans Total Retirement Plans Mutual Funds...

  • Page 151
    ... tax expense (benefit) Property & Casualty Commercial Group Benefits Consumer Markets Individual Annuity Individual Life Retirement Plans Mutual Funds Life Other Operations Property & Casualty Other Operations Corporate Total income tax expense (benefit) $ $ For the years ended December 31, 2011...

  • Page 152
    ... liabilities in active markets that the Company has the ability to access at the measurement date. Level 1 securities include highly liquid U.S. Treasuries, money market funds and exchange traded equity securities, open-ended mutual funds reported in separate account assets and derivative securities...

  • Page 153
    ... International guaranteed withdrawal benefits International other guaranteed living benefits Equity linked notes Total other policyholder funds and benefits payable Derivative liabilities Credit derivatives Equity derivatives Foreign exchange derivatives Interest rate derivatives U.S. GMWB hedging...

  • Page 154
    ... Total Assets accounted for at fair value on a recurring basis Fixed maturities, AFS ABS CDOs CMBS Corporate Foreign government/government agencies Municipal RMBS U.S. Treasuries Total fixed maturities Fixed maturities, FVO Equity securities, trading Equity securities, AFS Derivative assets Credit...

  • Page 155
    ... sources. There is also a Fair Value Working Group ("Working Group") which includes the Heads of Investment Operations and Accounting, as well as other investment, operations, accounting and risk management professionals that meet monthly to review market data trends, pricing and trading statistics...

  • Page 156
    ... approach are based upon the issuer' s financial strength and term to maturity, utilizing an independent public security index and trade information and adjusting for the non-public nature of the securities. The Working Group performs ongoing analysis of the prices and credit spreads received from...

  • Page 157
    ... issuer financial statements. Short-term investments - Primary inputs also include material event notices and new issue money market rates. Equity securities, trading - Consist of investments in mutual funds. Primary inputs include net asset values obtained from third party pricing services. Credit...

  • Page 158
    ... are primarily invested in mutual funds but also have investments in fixed maturity and equity securities. The separate account investments are valued in the same manner, and using the same pricing sources and inputs, as the fixed maturity, equity security, and short-term investments of the Company...

  • Page 159
    ... Company' s comprehensive study to refine its estimate of future gross profits during the third quarter of each year. Credit Standing Adjustment This assumption makes an adjustment that market participants would make, in determining fair value, to reflect the risk that guaranteed benefit obligations...

  • Page 160
    ...(losses) included in net income related to financial instruments still held at December 31, 2011 [2] [7] Freestanding Derivatives [5] U.S. Intl. Equity U.S. Macro Program Total FreeHedge Hedging Standing Securities, Interest GMWB Other Credit Equity Rate Hedging Program Instr. Contracts Derivatives...

  • Page 161
    ...December 31, 2011 Changes in unrealized gains (losses) included in net income related to financial instruments still held at December 31, 2011 [2] [7] Other Policyholder Funds and Benefits Payable Total Other U.S. International Policyholder Guaranteed Guaranteed International Equity Funds and Other...

  • Page 162
    ...(losses) included in net income related to financial instruments still held at December 31, 2010 [2] [7] Freestanding Derivatives [5] U.S. Intl. Equity U.S. Macro Program Total FreeSecurities, Interest GMWB Other Hedge Hedging Standing Credit Equity Rate Hedging Program Instr. Contracts Derivatives...

  • Page 163
    ...with the embedded credit derivative. Additionally, the Company elected the fair value option for purchases of foreign government securities to align with the accounting for yen-based fixed annuity liabilities, which are adjusted for changes in spot rates through realized gains and losses. Similar to...

  • Page 164
    ...596 392 [1] Excludes guarantees on variable annuities, group accident and health and universal life insurance contracts, including corporate owned life insurance. [2] Included in long-term debt in the Consolidated Balance Sheets, except for current maturities, which are included in short-term debt...

  • Page 165
    ... equity method and accordingly the Company' s share of earnings are included in net investment income. Recognition of limited partnerships and other alternative investment income is delayed due to the availability of the related financial information, as private equity and other funds are generally...

  • Page 166
    ...LTV") ratios. In addition, for structured securities, the Company considers factors including, but not limited to, average cumulative collateral loss rates that vary by vintage year, commercial and residential property value declines that vary by property type and location and commercial real estate...

  • Page 167
    ... for the years ended December 31, 2011, 2010 and 2009. Net investment income on equity securities, trading, includes dividend income and the changes in market value of the securities associated with the variable annuity products sold in Japan and the United Kingdom. The returns on these policyholder...

  • Page 168
    ... The Company' s other investment and/or risk management activities primarily relate to strategies used to reduce economic risk or replicate permitted investments and do not receive hedge accounting treatment. Changes in the fair value, including periodic derivative net coupon settlements, of...

  • Page 169
    ...-tax) Fixed maturities Equity securities, AFS Mortgage loans Policy loans Limited partnerships and other alternative investments Other investments Investment expenses Total securities AFS and other Equity securities, trading Total net investment income (loss) For the years ended December 31, 2011...

  • Page 170
    ... derivatives, net U.S. macro hedge program Total U.S. program International program Total results of variable annuity hedge program Other, net [2] Net realized capital losses, before-tax $ $ $ $ [1] Relates to the Japanese fixed annuity product (adjustment of product liability for changes in...

  • Page 171
    ... U.S. government agencies, the Company' s three largest exposures by issuer were JP Morgan Chase & Co., Wells Fargo & Co. and AT&T Inc. which each comprised less than 0.5% of total invested assets. The Company' s three largest exposures by sector as of December 31, 2011 were commercial real estate...

  • Page 172
    ... months or more relate to structured securities with exposure to commercial and residential real estate, as well as certain floating rate corporate securities or those securities with greater than 10 years to maturity, concentrated in the financial services sector. Current market spreads continue to...

  • Page 173
    ... cash flows, geographic market data and capitalization rates. DSCRs compare a property' s net operating income to the borrower' s principal and interest payments. The current weighted average DSCR of the Company' s commercial mortgage loan portfolio was 1.94x as of December 31, 2011. The Company...

  • Page 174
    ... FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 5. Investments and Derivative Instruments (continued) The following tables present the carrying value of the Company' s mortgage loans by region and property type. Mortgage Loans by Region December 31, 2011...

  • Page 175
    ... implied or unfunded commitments to these VIEs. The Company' s financial or other support provided to these VIEs is limited to its investment management services and original investment. December 31, 2011 Maximum Total Exposure Liabilities [1] to Loss [2] $ 471 $ 29 - 7 $ 471 $ 36 December 31, 2010...

  • Page 176
    ..., mortgage and real estate funds, mezzanine debt funds, and private equity and other funds (collectively, "limited partnerships"). These investments are accounted for under the equity method and the Company' s maximum exposure to loss as of December 31, 2011 is limited to the total carrying value of...

  • Page 177
    ... purchase credit protection Credit default swaps are used to purchase credit protection on an individual entity or referenced index to economically hedge against default risk and credit-related changes in value on fixed maturity securities. These contracts require the Company to pay a periodic fee...

  • Page 178
    ... Interest rate swaps and futures 2,697 2,800 Total $ 16,406 $ 17,856 U.S. macro hedge program Fair Value December 31, December 31, 2011 2010 $ 385 $ 209 498 391 11 (133) $ 894 $ 467 The Company utilizes equity options and futures contracts to partially hedge against a decline in the equity markets...

  • Page 179
    ... purchase credit protection 1,721 2,559 36 (9) Credit derivatives that assume credit risk [1] 2,952 2,569 (648) (434) Credit derivatives in offsetting positions 8,189 8,367 (57) (75) Equity contracts Equity index swaps and options 1,501 189 27 (10) Variable annuity hedge program U.S. GMWB product...

  • Page 180
    ... of variable annuity products offered in Japan. As such, the notional amount related to the international program hedging instruments increased by $18.9 billion as the Company entered into additional foreign currency denominated interest rate swaps and swaptions, currency forwards, currency options...

  • Page 181
    ... that purchase credit protection Credit derivatives that assume credit risk Equity contracts Equity index swaps and options Warrants Variable annuity hedge program U.S. GMWB product derivatives U.S. GMWB reinsurance contracts U.S. GMWB hedging instruments U.S. macro hedge program International...

  • Page 182
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 5. Investments and Derivative Instruments (continued) For the year ended December 31, 2011, the net realized capital gain (loss) related to derivatives used in non-qualifying strategies was primarily ...

  • Page 183
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 5. Investments and Derivative Instruments (continued) The following tables present the notional amount, fair value, weighted average years to maturity, underlying referenced credit obligation type and ...

  • Page 184
    ... to increase net investment income. The Company received cash collateral of $33 as of December 31, 2011 and 2010. The following table presents the classification and carrying amount of loaned securities and derivative instruments collateral pledged. Fixed maturities, AFS Short-term investments Total...

  • Page 185
    ... company, and settlements are made on a net basis between the companies. Coinsurance with funds withheld is a form of coinsurance except that the investment assets that support the liabilities are withheld by the ceding company. The cost of reinsurance related to long-duration contracts is accounted...

  • Page 186
    ... be uncollectible. Where its contracts permit, the Company secures future claim obligations with various forms of collateral, including irrevocable letters of credit, secured trusts, funds held accounts and group-wide offsets. Due to the inherent uncertainties as to collection and the length of time...

  • Page 187
    ... Accounting Policy The Company capitalizes acquisition costs that vary with and are primarily related to the acquisition of new and renewal insurance business. For life insurance products, the DAC asset, which includes the present value of future profits, related to most universal lifetype contracts...

  • Page 188
    ... - DAC from discontinued operations Amortization - Unlock benefit (charge), pre-tax [1] Adjustments to unrealized gains and losses on securities available-for-sale and other [2] Effect of currency translation Cumulative effect of accounting change, pre-tax [3] Balance, December 31 2011 9,857 2,608...

  • Page 189
    ... to reporting segments is as follows: December 31, 2011 Accumulated Discontinued Carrying Gross Impairments Operations[1] Value Commercial Markets Property & Casualty Commercial Consumer Markets Wealth Management Individual Life Retirement Plans Mutual Funds Total Wealth Management Corporate Total...

  • Page 190
    ... for the individual reporting units within Wealth Management and Corporate resulted in a write-down of $32. As a result of rating agency downgrades of the Company' s financial strength ratings during the first quarter of 2009 and high credit spreads related to the Company, the Company believed its...

  • Page 191
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 8. Goodwill and Other Intangible Assets Other Intangible Assets Accounting Policy Net amortization expense for other intangible assets is included in other insurance operating and other expenses in the...

  • Page 192
    ...SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 9. Separate Accounts, Death Benefits and Other Insurance Benefit Features Accounting Policy The Company records the variable portion of individual variable annuities, 401(k), institutional, 403(b)/457, private placement life...

  • Page 193
    ... HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 9. Separate Accounts, Death Benefits and Other Insurance Benefit Features (continued) U.S. GMDB, International GMDB/GMIB, and UL Secondary Guarantee Benefits Changes in the gross U.S. GMDB, International...

  • Page 194
    ...goes into benefit status on a GMWB or GMIB, its GMDB NAR is released. In the U.S., account balances of contracts with guarantees were invested in variable separate accounts as follows: Asset type Equity securities (including mutual funds) Cash and cash equivalents Total As of December 31, 2011 $ 61...

  • Page 195
    ...Company' s group life and disability contracts, as well as its individual term life insurance policies, include amounts for unpaid losses and future policy benefits. Liabilities for unpaid losses include estimates of amounts to fully settle known reported claims, as well as claims related to insured...

  • Page 196
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 11. Reserves for Future Policy Benefits and Unpaid Losses and Loss Adjustment Expenses (continued) Life Insurance Products Unpaid Losses and Loss Adjustment Expenses A rollforward of liabilities, ...

  • Page 197
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 11. Reserves for Future Policy Benefits and Unpaid Losses and Loss Adjustment Expenses (continued) Most of the Company' s property and casualty insurance products insurance reserves are not discounted....

  • Page 198
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 11. Reserves for Future Policy Benefits and Unpaid Losses and Loss Adjustment Expenses (continued) The following table presents prior accident years reserve development: 2011 (97) 29 171 (40) (76) (4) ...

  • Page 199
    ... in the case of the group benefits complaint, claims under the Employee Retirement Income Security Act of 1974 ("ERISA"). The claims are predicated upon allegedly undisclosed or otherwise improper payments of contingent commissions to the broker defendants to steer business to the insurance company...

  • Page 200
    ... to rescind the investment management agreements and distribution plans between HIFSCO and the Hartford mutual funds and to recover the total fees charged thereunder or, in the alternative, to recover any improper compensation HIFSCO received. In addition, plaintiffs in the New Jersey action seek...

  • Page 201
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 12. Commitments and Contingencies (continued) Asbestos and Environmental Claims The Company continues to receive asbestos and environmental claims. Asbestos claims relate primarily to bodily injuries ...

  • Page 202
    ... the funds are assessed to pay certain claims of the insolvent insurers. A particular state' s fund assesses its members based on their respective written premiums in the state for the classes of insurance in which the insolvent insurer was engaged. Assessments are generally limited for any year to...

  • Page 203
    ...related items Insurance product derivatives Employee benefits Net unrealized losses on investments Minimum tax credit Net operating loss carryover Other Total Deferred Tax Assets Valuation Allowance Deferred Tax Assets, Net of Valuation Allowance Deferred Tax Liabilities Financial statement deferred...

  • Page 204
    ...securities with market value losses until recovery, altering the level of tax exempt securities, selling appreciated securities to offset capital losses, business considerations such as asset-liability matching, and the sales of certain corporate assets. Management views such tax planning strategies...

  • Page 205
    ... Short-Term Debt $ $ Hartford Life Insurance Company ("HLIC"), an indirect wholly owned subsidiary, became a member of the Federal Home Loan Bank of Boston ("FHLBB") in May 2011. Membership allows HLIC access to collateralized advances, which may be used to support various spread-based business...

  • Page 206
    ...may be paid from any source of funds, the Company will be required to pay deferred interest from proceeds from the sale of certain qualifying securities. In connection with the offering of the 10% debentures, the Company entered into a "Replacement Capital Covenant" for the benefit of holders of one...

  • Page 207
    ... Glen Meadow ABC Trust to purchase the Notes. As a result, the Notes remain a source of capital for the HFSG Holding Company. Commercial Paper and Revolving Credit Facility The table below details the Company' s short-term debt programs and the applicable balances outstanding. Maximum Available...

  • Page 208
    ... investors as medium-term, publicly traded fixed or floating rate, or a combination of fixed and floating rate, notes. Consumer notes are part of the Company' s spread-based business and proceeds are used to purchase investment products, primarily fixed rate bonds. Proceeds are not used for general...

  • Page 209
    ... obligated to pay Allianz any cash payment related to these warrants and therefore these warrants no longer provide for any form of net cash settlement outside the Company' s control. As such, the warrants to purchase the Series C Preferred Stock were reclassified from other liabilities to equity at...

  • Page 210
    ... or terminated by the Board of Directors at any time. The Hartford repurchased $51 of its common stock, or 3.2 million shares, under this program for the year ended December 31, 2011. Increase in Authorized Common Shares On May 27, 2009, at the Company's annual meeting of shareholders, shareholders...

  • Page 211
    ... principal differences are that statutory financial statements do not reflect deferred policy acquisition costs and limit deferred income taxes, life benefit reserves predominately use interest rate and mortality assumptions prescribed by the NAIC, bonds are generally carried at amortized cost and...

  • Page 212
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 16. Accumulated Other Comprehensive Income (Loss), Net of Tax The components of AOCI were as follows: Net Gain (Loss) on Cash-Flow Hedging Instruments $ 385 - - 131 - - 516 Pension and Foreign Other ...

  • Page 213
    ...accrue retirement benefits in excess of Internal Revenue Code limitations. The Company provides certain health care and life insurance benefits for eligible retired employees. The Company' s contribution for health care benefits will depend upon the retiree' s date of retirement and years of service...

  • Page 214
    ... net periodic benefit cost for the Company' s pension plans were as follows: For the years ended December 31, 2011 2010 2009 5.50% 6.00% 6.25% 7.30% 7.30% 7.30% 4.00% 4.00% 4.25% Discount rate Expected long-term rate of return on plan assets Rate of increase in compensation levels Weighted average...

  • Page 215
    ... value of plan assets, as well as the funded status of The Hartford' s defined benefit pension and postretirement health care and life insurance benefit plans for the years ended December 31, 2011 and 2010. International plans represent an immaterial percentage of total pension assets, liabilities...

  • Page 216
    ...Amounts Recognized in Other Comprehensive Income (Loss) In the Company' s non-qualified pension plan the amount of lump sum benefit payments exceeded the amount of service and interest cost for the year ended December 31, 2010. As a result, the Company recorded settlement expense of $20 to recognize...

  • Page 217
    ...FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 17. Employee Benefit Plans (continued) Amounts in accumulated other comprehensive income (loss) on a before tax basis that have not yet been recognized as components of net periodic benefit cost consist of: Pension...

  • Page 218
    ...HARTFORD FINANCIAL SERVICES GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued) 17. Employee Benefit Plans (continued) Pension Plan Assets The fair values of the Company's pension plan assets at December 31, 2011, by asset category are as follows: Asset Category Short-term investments...

  • Page 219
    ... (Level 3) Foreign Other fixed Hedge government income funds Corporate RMBS Assets Fair Value as of January 1, 2011 $ 3 $ 9 $ 2 $ 8 $ 635 Actual return on plan assets Relating to assets still held at the reporting date 1 - - 2 21 Purchases 2 10 3 1 223 Sales (1) (9) (2) (4) (120) Transfers into...

  • Page 220
    ... contracts, options, swaps, currency forwards, caps or floors and will be used to control risk or enhance return but will not be used for leverage purposes. Securities specifically prohibited from purchase include, but are not limited to: shares or fixed income instruments issued by The Hartford...

  • Page 221
    ... anticipates contributing approximately $200 to its U.S. qualified defined benefit pension plan in 2012 based upon certain economic and business assumptions. These assumptions include, but are not limited to, equity market performance, changes in interest rates and the Company' s other capital...

  • Page 222
    ... open market. In 2011 and 2010, the Company issued shares from treasury in satisfaction of stock-based compensation. For the year ended December 31, 2011 2010 2009 53 $ 94 $ 72 (19) (33) (20) 34 $ 61 $ 52 Stock-based compensation plans expense Income tax benefit Total stock-based compensation plans...

  • Page 223
    ...5.7 years 7.3 years Expected dividend yield Expected annualized spot volatility Weighted average annualized volatility Risk-free spot rate Expected term A summary of the status of non-qualified stock options included in the Company' s Stock Plans as of December 31, 2011 and changes during the year...

  • Page 224
    ..., the Compensation and Management Development Committee of the Board authorized The Hartford Deferred Stock Unit Plan ("Deferred Stock Unit Plan"), and, on October 22, 2009, it was amended. The Deferred Stock Unit Plan provides for contractual rights to receive cash payments based on the value of...

  • Page 225
    ... from exchange-traded options on the Company' s stock. The risk-free rate is based on the U.S. Constant Maturity Treasury yield curve in effect at the time of grant. The total intrinsic value of the discounts at purchase was $5 for the year ended December 31, 2009. Additionally, The Hartford has...

  • Page 226
    ... placement life insurance ("PPLI") businesses currently administered by Hartford Life Private Placement, LLC ("HLPP"), a subsidiary of the Company. The PPLI business administered by HLPP includes life insurance owned by banks, corporations and high net worth individuals, and group annuity policies...

  • Page 227
    ...December 31, 2011 2010 2009 Revenues Fee income and other Net investment income Net realized capital gains (losses) Other revenues Total revenues Benefits, losses and expenses Amortization of deferred policy acquisition costs and present value of future profits Insurance operating and other expenses...

  • Page 228
    ... strategic alternatives with a goal of preserving capital, reducing risk and stabilizing its ratings. These alternatives included the potential restructuring, discontinuation or disposition of various business lines. Following that review, the Company announced that it would suspend all new sales...

  • Page 229
    ... securities, available-for-sale Equity securities, trading Total equity securities Mortgage loans Policy loans Investments in partnerships and trusts Futures, options and miscellaneous Short-term investments Total investments As of December 31, 2011 Amount at which shown on Cost Fair Value Balance...

  • Page 230
    ... II CONDENSED FINANCIAL INFORMATION OF THE HARTFORD FINANCIAL SERVICES GROUP, INC. (Registrant) (In millions) Condensed Balance Sheets Assets Fixed maturities, available-for-sale, at fair value Other investments Short-term investments Investment in affiliates Deferred income taxes Unamortized Issue...

  • Page 231
    ... Net sales (purchases) of short-term investments Purchase price of business acquired Capital contributions to subsidiaries Cash provided by (used for) investing activities Financing Activities Issuance of long-term debt Repayments at maturity of long-term debt Change in commercial paper Net...

  • Page 232
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. SCHEDULE III SUPPLEMENTARY INSURANCE INFORMATION (In millions) Segment As of December 31, 2011 Property & Casualty Commercial Group Benefits Consumer Markets Individual Annuity Individual Life Retirement Plans Mutual Funds Life Other Operations Property &...

  • Page 233
    ...4 (3) 9,711 For the year ended December 31, 2011 $ Property & Casualty Commercial Group Benefits Consumer Markets Individual Annuity Individual Life Retirement Plans Mutual Funds Life Other Operations Property & Casualty Other Operations Corporate Consolidated $ For the year ended December 31, 2010...

  • Page 234
    THE HARTFORD FINANCIAL SERVICES GROUP, INC. SCHEDULE IV REINSURANCE (In millions) Gross Amount For the year ended December 31, 2011 Life insurance in-force Insurance revenues Property and casualty insurance Life insurance and annuities Accident and health insurance Total insurance revenues $ $ $ ...

  • Page 235
    ... THE HARTFORD FINANCIAL SERVICES GROUP, INC. SCHEDULE VI SUPPLEMENTAL INFORMATION CONCERNING PROPERTY AND CASUALTY INSURANCE OPERATIONS (In millions) Discount Deducted From Liabilities [1] Years ended December 31, 2011 2010 2009 $ $ $ 542 524 511 $ $ $ Losses and Loss Adjustment Expenses Incurred...

  • Page 236
    ... the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. THE HARTFORD FINANCIAL SERVICES GROUP, INC. By: /s/ Beth A. Bombara Beth A. Bombara Senior Vice President and Controller (Chief Accounting Officer and duly authorized signatory) Date...

  • Page 237
    ...Supplemental Indenture, dated as of October 17, 2008, between The Hartford and The Bank of New York Mellon Trust Company, N.A., as trustee, relating to the 10% Fixed-to-Floating Rate Junior Subordinated Debentures due 2068, including form of Debenture (incorporated by reference to Exhibit 4.1 to the...

  • Page 238
    ... Life, Inc., Hartford Investment Financial Services, LLC, HL Investment Advisors, LLC and Wellington Management Company, LLP. †** Four-Year Revolving Credit Facility Agreement, dated January 6, 2012, among The Hartford Financial Services Group, Inc., Bank of America, N.A., as administrative agent...

  • Page 239
    ... between The Hartford and certain executive officers of The Hartford, as amended (incorporated herein by reference to Exhibit 10.06 to The Hartford's Annual Report on Form 10K for the fiscal year ended December 31, 2008). The Hartford 2005 Incentive Stock Plan Forms of Individual Award Agreements...

  • Page 240
    ... in investment income losses and mark-to-market effects of equity securities, trading, supporting the international variable annuity business. [2] Interest factor attributable to rental and others includes 1/3 of total rent expense as disclosed in the notes to the financial statements, capitalized...

  • Page 241
    ... Global Distribution (Bermuda), Ltd. Hartford International Life Reassurance Corporation (Connecticut) Hartford Investment Financial Services, LLC (Delaware) Hartford Investment Management Company (Delaware) Hartford Life and Accident Insurance Company (Connecticut) Hartford Life and Annuity...

  • Page 242
    ... Technology Services Company, L.L.C. (Delaware) Hartford Underwriters General Agency, Inc. (Texas) Hartford Underwriters Insurance Company (Connecticut) Hartford-Comprehensive Employee Benefit Service Company (Connecticut) HARTRE Company, L.L.C. (Connecticut) Heritage Holdings, Inc. (Connecticut...

  • Page 243
    ... statement schedules of The Hartford Financial Services Group, Inc. (the "Company") (which report expresses an unqualified opinion and includes an explanatory paragraph relating to the Company' s change in its method of accounting and reporting for variable interest entities and embedded credit...

  • Page 244
    ... attorneys-in-fact and agents, in his or her name, place and stead to execute on his or her behalf, as an officer and/or director of The Hartford Financial Services Group, Inc. (the "Company"), an Annual Report on Form 10-K for the year ended December 31, 2011 (the "Annual Report"), and any and all...

  • Page 245
    ... The registrant' s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant' s auditors and the audit committee of the registrant' s board of directors (or persons performing the equivalent functions): a. All...

  • Page 246
    ... financial information; and Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant' s internal control over financial reporting. /s/ Christopher J. Swift Christopher J. Swift Executive Vice President and Chief Financial Officer...

  • Page 247
    ... ACT OF 2002 In connection with the Annual Report on Form 10-K for the period ended December 31, 2011 of The Hartford Financial Services Group, Inc. (the "Company"), filed with the Securities and Exchange Commission on the date hereof (the "Report"), the undersigned hereby certifies, pursuant to 18...

  • Page 248
    ...Act of 1934; and 2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. Date: February 24, 2012 /s/ Christopher J. Swift Christopher J. Swift Executive Vice President and Chief Financial Officer II-13