Nokia 2009 Annual Report Download - page 56

that adversely affect the export, import, pricing or costs of our products and services could adversely
affect our net sales and results of operations.
For example, in the United States, our products and services are subject to a wide range of
government regulations that might have a direct impact on our business, including, but not limited
to, regulation related to product certification, standards, spectrum management, access networks,
competition and environment. We are in continuous dialogue with relevant United States agencies,
regulators and the Congress through our experts, industry associations and our office in
Washington, D.C. New, partly local 3G telecom standards have been enacted in China that may affect
product processers and success criteria of the vendors. Also, the European Union (EU) regulation has in
many areas a direct effect on our business and customers within the single market of the EU. Various
legal requirements influence, for example, the conditions for innovation for multifunctional devices
and services, as well as investment in fixed and wireless broadband communication infrastructure.
We interact continuously with the EU through our experts, industry associations and our office in
Brussels.
Corporate Responsibility—Devices & Services, NAVTEQ and Nokia Siemens Networks
In the following description of our corporate responsibility activities, “Nokia” refers to Nokia
excluding NAVTEQ and Nokia Siemens Networks.
We strive to be a leader in sustainability. While taking sustainability into account in everything we
do, we are also looking beyond our own operations to how the more than one billion people owning
a Nokia mobile device can enhance and enrich their lives in a sustainable way. Our innovations hold
the potential for changing the way we live, from improving livelihoods to embracing more
sustainable lifestyles. More than one billion people use a Nokia mobile device, and we believe that
even small changes can make a big difference, for instance in the protection of our environment. We
have a long track record of taking sustainability into account in all of our operations and products,
and we continue to work to ensure that sustainability is reflected in the way we do business every
day.
Customers—Corporate Responsibility
Accessibility of Nokia Devices
Accessibility is about making Nokia devices and services usable and accessible to the greatest possible
number of people, including customers with disabilities. We have been working on accessibility
concerns for more than ten years, and going into 2010 we continued to offer dozens of device
features or applications aimed at providing greater accessibility for people with limitations in
hearing, speech, vision, mobility and cognition. The Nokia Wireless Loopset LPS5, for example,
enables tcoil equipped hearing aid users to use a mobile device in a convenient way. We work
together with representatives from disability organizations, regulators and academia to discuss
accessibility priorities and development. During 2009, we offered new functionalities for accessibility,
including:
• enhanced voice functions on selected device models, allowing users to make and receive calls,
read messages and send audio messages in eyesfree, handsfree mode;
• an improved version of Nokia Magnifier, an application that uses the device camera as a
magnifier helping users to read small print, and which is available for download at Ovi
Store; and
• Nokia Braille Reader, an experimental application that helps visually impaired people read text
messages using Braille and tactile feedback.
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