IBM 2003 Annual Report Download - page 18
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16
“The best and most sustainable
innovation occurs where creativity
and customer needs intersect.
Good ideas don’t just leap out
of laboratories
—
they are called out
by the clear voice of the customer
and need to be reinforced with
the right resources.”
With operations in 60 countries and clients in
more than 200, 3M is one of the United States’
largest global manufacturers and a diversified
technology company that has become an
icon of innovation. Its creativity spans many
markets—from display and graphics to
electronics and communications, health care,
safety, security and protection services,
transportation and beyond.
W. James McNerney, Jr.
CHAIRMAN AND CEO, 3M COMPANY