IBM 2003 Annual Report Download - page 127

IBM STOCKHOLDER SERVICES
Stockholders with questions about their accounts should contact:
EquiServe Trust Company, N.A.
P. O. B ox 43072
Providence, Rhode Island 02940-3072
(888) IBM-6700
Investors residing outside the United States, Canada and Puerto Rico
should call [phone].
Stockholders can also reach EquiServe Trust Company, N.A. via e-mail
at: [e-mail]
Hearing-impaired stockholders with access to a telecommunications
device (TDD) can communicate directly with EquiServe Trust Company,
N.A., by calling [phone]. Stockholders residing outside the
United States, Canada and Puerto Rico should call [phone].
IBM ON THE INTERNET
Topics featured in this Annual Report can be found via the IBM home
page on the Internet (www.ibm.com). Financial results, news on IBM
products, services and other activities can also be found via that address.
Stockholders of record can receive online account information and
answers to frequently asked questions regarding stockholder accounts
via the Internet (www.ibm.com/investor).
Stockholders of record can also consent to receive future IBM
Annual Reports and Proxy Statements online through the Internet
at this site.
IBM files reports with the Securities and Exchange Commission
(SEC), including annual reports on Form 10-K,quarterly reports
on Form 10-Q, current reports on Form 8-Kand any other filings
required by the SEC. Certifications by IBM’s Chief Executive
Officer and Chief Financial Officer are included in SEC reports
as required.
IBM’s website (www.ibm.com) contains a significant amount of
information about IBM, including our annual report on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K, and
all amendments to those reports as soon as reasonably practicable
after such material is electronically filed with or furnished to the
SEC (www.ibm.com/investor). These materials are available free of
charge on or through our website.
IBM’s website also includes our Corporate Governance Guidelines
and the charters for our Audit Committee, Executive Compensation
and Management Resources Committee, and Directors and Corporate
Governance Committee (www.ibm.com/investor/corporategovernance).
In addition, our website contains IBM’s Business Conduct Guidelines
(BCGs), which is our code of business conduct and ethics for our
directors, executive officers and employees. Any amendment to
our BCGs that applies to our directors or executive officers will
be disclosed on IBM’s website, and any waiver of the BCGs for
directors or executive officers may be made only by the IBM
Board of Directors or a Board committee and will be disclosed on
IBM’s website. These materials are also available in print to any
stockholder who requests them.
The public may read and copy any materials we file with the SEC at
the SEC’s Public Reference Room at 450 Fifth Street, NW, Washington,
DC 20549. The public may obtain information on the operation of
the Public Reference Room by calling the SEC at (800) SEC-0330.
The SEC maintains an Internet site (www.sec.gov) that contains
reports, proxy and information statements, and other information
regarding issuers that file electronically with the SEC.
IBM INVESTOR SERVICES PROGRAM
The Investor Services Program brochure outlines a number of services
provided for IBM stockholders and potential IBM investors, including
the reinvestment of dividends, direct purchase and the deposit of
IBM stock certificates for safekeeping. Call [phone] for a copy
of the brochure. Investors residing outside the United States, Canada
and Puerto Rico should call [phone].
Investors with other requests may write to:
IBM Corporation
Stockholder Relations
New Orchard Road
Armonk, New York 10504
IBM STOCK
IBM common stock is listed on the New York Stock Exchange and
on other exchanges in the United States and around the world.
ANNUAL MEETING
The IBM Annual Meeting of Stockholders will be held on Tuesday,
April 27, 2004, at 10 a.m. at the Rhode Island Convention Center,
One Sabin Street, Providence, Rhode Island.
STOCKHOLDER COMMUNICATIONS
Stockholders in the United States and Canada can get quarterly
financial results, listen to a summary of the Annual Meeting remarks
and hear voting results from the meeting by calling (800) IBM-7800.
Callers can also request printed copies of the information via mail
or fax. Stockholders residing outside the United States, Canada and
Puerto Rico should call [phone].
LITERATURE FOR IBM STOCKHOLDERS
The following literature on IBM is available without charge from:
EquiServe Trust Company, N.A.
P. O. Box 43072
Providence, Rhode Island 02940-3072
(888) IBM-6700
Investors residing outside the United States, Canada and Puerto Rico
should call [phone].
The Form 10-KAnnual Report and Form 10-QQuarterly Reports to
the SEC provide additional information on IBM’s business. The 10-K
report is released in March; 10-Qreports are released in May, August
and November.
An audio cassette recording of the 2003 Annual Report will be
available for sight-impaired stockholders in June.
“What is the value of a company? IBM Corporate Responsibility
Report” reports on IBM’s community relations programs and employee
programs, its commitment to improving education, the company’s
corporate governance and management system, its health and safety
programs, environmental and energy priorities, and the importance
for IBM of diversity in the workplace and the marketplace.
GENERAL INFORMATION
For answers to general questions about IBM from within
the continental United States, call (800) IBM-4YOU.
From outside the United States, call [phone].
CORPORATE OFFICES
International Business Machines Corporation
New Orchard Road
Armonk, New York 10504
[phone]
stockholder information
Design: VSA Partners, Inc., Chicago Primary Photography: Julian Broad, Walter Iooss, Carlos Serrao, Mark Smalling, Dan Winters, Christian Witkin Printing: Anderson Lithograph
AIX, Blue Gene, DB2, e-business on demand, e-business Hosting, IBM, iSeries, Lotus, Lotus Notes, POWER, PowerPC, pSeries, Rational, System/360, ThinkVantage, Tivoli,
WebSphere, xSeries and zSeries are registered trademarks or trademarks of International Business Machines Corporation or its wholly owned subsidiaries. Intel is a registered
trademark of Intel Corporation. Linux is a trademark of Linus Torvalds. PayPal is a registered trademark of eBay Company. Microsoft, Windows and Xbox are registered trademarks
or trademarks of Microsoft Corporation. JAVA is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark of The Open Group in the United States and other
countries. Other company, product and service names may be trademarks or service marks of others.
Printed in the U.S.A. G507-0501-09