IBM 2003 Annual Report Download - page 16

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14
“On demand and synchronized
commerce are about treating every
customer
—
and for us, every package
—
as if it were the only one we have.
With  million packages a day going
to and from million customers, that’s
a tall order. Bringing synchronized
solutions to our customers will allow
the small to act big, the big to act
small, and everyone to act global.”
Founded in 1907, UPS has grown into a $30 billion
corporation, and is a leading global provider of
specialized transportation and logistics services.
UPS operates in more than 200 countries and
territories worldwide. Its innovative digital content
management solution has streamlined and automated
its workflow and approval routing processes.
Michael L. Eskew
CHAIRMAN AND CEO, UPS