Chrysler 2004 Annual Report Download - page 20

It is a concrete example of a Triple Bottom Line (TBL) report.
As such, it analyzes the Fiat Group’s work and economic
performance in the light of economic, environmental and social
responsibility: the three sections into which the document
is divided.
The section on economic responsibility makes it possible to
assess the Fiat Group’s transparency and openness with regard
to shareholders, employees and the market, adding further
important information to that provided in the Annual Report.
For example, this section provides details of how added value
was achieved, about loans and financing, about salaries and the
cost of labor, about customer satisfaction, and how the Group’s
suppliers are broken down by category, geographical area and
contract value.
The section on environmental responsibility summarizes all of
the salient information given in the 2004 Environmental Report.
It thus provides a full view of the action the Fiat Group has
taken to ensure sustainable manufacturing practices at its
production plants: reducing energy consumption, improving
water reuse and discharge methods, recycling waste, certifying
its facilities and establishing environmental safety systems.
In addition, it provides the information needed to gauge
the Fiat Group’s commitment to making vehicles that are
increasingly compatible with the environment. Engines running
on conventional fuels, but featuring lower-than-ever
consumption and emissions, like the small 1.3-liter 16-valve
Multijet diesel, or Iveco’s Cursor, Tector and HP powerplants.
Alternative propulsion systems, like the lineup of natural gas-
powered vehicles that Fiat introduced several years ago.
Experimental hybrid or hydrogen-powered vehicles, like the
Irisbus CityClass fuel cell bus, which began to ply Turin’s streets
late last year. Without forgetting the extensive research and
field trials where the Fiat Group has joined forces with public
administrations, putting its telematics expertise at their service
in order to rationalize vehicle usage, improve traffic flow and
increase road safety.
Finally, the section on social responsibility, which scrutinizes the
Group’s dealings with its people. This section not only provides
details about the Group’s employees – their geographical
location, seniority, level of education, and so forth – but also
illustrates Fiat’s hiring policies, the initiatives in favor of talented
young people, training and development, health, safety, equal
opportunity and industrial relations.
The section concludes with an examination of the relations
the Fiat Group established with the civil society, through
investments, socially-oriented commercial programs,
sustainable business initiatives, and cooperation with
associations and organizations.
REPORT ON
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