Xerox 2012 Annual Report Download - page 28

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26
Services Global Production Model
Our global services production model is one of our key competitive
advantages. We have approximately 120 Strategic Delivery Centers
located around the world including India, Mexico, Philippines, Jamaica,
Ghana, Brazil, Guatemala, Chile, Argentina, Spain, Poland and Ireland,
among others. These locations are comprised of Customer Care
Centers, Mega IT Data Centers, Finance and Accounting Centers,
Human Resource Centers and Document Process Centers. Our global
production model is enabled by the use of proprietary technology,
which allows us to securely distribute client transactions within data
privacy limits across a global workforce. This global production model
allows us to leverage lower-cost production locations, consistent
methodology and processes and time zone advantages.
Fuji Xerox
Fuji Xerox is an unconsolidated entity in which we own a 25 percent
interest and FUJIFILM Holdings Corporation (“FujiFilm”) owns a
75 percent interest. Fuji Xerox develops, manufactures and distributes
document processing products in Japan, China, Hong Kong, other areas
of the Pacific Rim, Australia and New Zealand. We retain significant
rights as a minority shareholder. Our technology licensing agreements
with Fuji Xerox ensure that the two companies retain uninterrupted
access to each other’s portfolio of patents, technology and products.
International Operations
We are incorporating by reference the financial measures by
geographical area for 2012, 2011 and 2010 that are included in Note
2 – Segment Reporting in the Consolidated Financial Statements in
our 2012 Annual Report. See also the risk factor entitled “Our business,
results of operations and financial condition may be negatively
impacted by economic conditions abroad, including local economies,
political environments, fluctuating foreign currencies and shifting
regulatory schemes” in Part I, Item 1A of our 2012 Form 10-K.
Backlog
Backlog, or the value of unfilled orders, is not a meaningful indicator
of future business prospects because of the significant proportion of
our revenue that follows contract signing and/or equipment installation,
the large volume of products we deliver from shelf inventories and the
shortening of product life cycles.
Our Business
Seasonality
Our technology revenues are affected by such factors as the
introduction of new products, the length of sales cycles and the
seasonality of technology purchases. These factors have historically
resulted in lower revenue in the first quarter and the third quarter.
Other Information
Xerox is a New York corporation, organized in 1906, and our
principal executive offices are located at 45 Glover Avenue, P.O. Box
4505, Norwalk, Connecticut 06856-4505. Our telephone number
is 203.968.3000.
In the Investor Information section of our Internet Website, you will
find our Annual Reports on Form 10-K, Quarterly Reports on Form
10-Q, Current Reports on Form 8-K and any amendments to these
reports. We make these documents available as soon as we can after
we have filed them with, or furnished them to, the Securities and
Exchange Commission.
Our Internet address is www.xerox.com.