Xerox 2011 Annual Report Download - page 29

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27Xerox 2011 Annual Report
Services Global Production Model
Our global services production model is one of our key competitive
advantages. We have 79 Strategic Delivery Centers located around
the world including India, Mexico, the Philippines, Jamaica, Ghana,
Brazil, Guatemala, Chile, Argentina, Spain, Poland and Ireland, among
others. These are comprised of Customer Care Centers, Mega IT Data
Centers, Finance and Accounting Centers, Human Resource Centers
and Document Process Centers. Our global production model is enabled
by the use of proprietary technology, which allows us to securely
distribute client transactions within data privacy limits across a global
workforce. This global production model allows us to leverage lower-cost
production locations, consistent methodology and processes, and time
zone advantages.
Fuji Xerox
Fuji Xerox is an unconsolidated entity in which we currently own a
25 percent interest, and FUJIFILM Holdings Corporation (“FujiFilm”)
owns 75 percent. Fuji Xerox develops, manufactures and distributes
document processing products in Japan, China, Hong Kong, other areas
of the Pacific Rim, Australia and New Zealand. We retain significant rights
as a minority shareholder. Our technology licensing agreements with
Fuji Xerox ensure that the two companies retain uninterrupted access
to each other’s portfolio of patents, technology and products.
International Operations
We are incorporating by reference the financial measures by
geographical area for 2011, 2010 and 2009 that are included in Note
2 – Segment Reporting in the Consolidated Financial Statements in
our 2011 Annual Report. See also the risk factor entitled: “Our business,
results of operations and financial condition may be negatively impacted
by conditions abroad, including local economies, political environments,
fluctuating foreign currencies and shifting regulatory schemes” in Part I,
Item 1A of Form 10-K.
Backlog
Backlog, or the value of unfilled orders, is not a meaningful indicator of
future business prospects because of the significant proportion of our
revenue that follows contract signing and/or equipment installation,
the large volume of products we deliver from shelf inventories and the
shortening of product life cycles.
Seasonality
Our technology revenues are affected by such factors as the introduction
of new products, the length of sales cycles and the seasonality of
technology purchases. These factors have historically resulted in lower
revenue in the first quarter and the third quarter.
Other Information
Xerox is a New York corporation, organized in 1906, and our principal
executive offices are located at 45 Glover Avenue, P.O. Box 4505,
Norwalk, Connecticut 06856-4505. Our telephone number is
203.968.3000.
In the Investor Information section of our Internet website, you will
find our Annual Reports on Form 10-K, Quarterly Reports on Form
10-Q, Current Reports on Form 8-K and any amendments to these
reports. We make these documents available as soon as we can after
we have filed them with, or furnished them to, the Securities and
Exchange Commission.
Our Internet address is www.xerox.com.