Xerox 2011 Annual Report Download - page 13

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Xerox 2011 Annual Report 11
The one thing that’s predictable about business
is that it’s fundamentally unpredictable. It’s
constantly changing – by chance and by design.
And, macro forces bring new challenges every
day. This was certainly the case in 2011 – a
pivotal year of transformation for our business,
and a year when – all said and done – Xerox
people delivered solid financial results, made
measured progress, and continued to build our
company into the world’s leading enterprise for
business process and document management.