Xerox 2011 Annual Report Download - page 22

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20
Our Business
Document Outsourcing
We are an industry leader in document outsourcing services, with more
than 20 years of experience and 15,000 business professionals across
160 countries. We help companies optimize their printing infrastructure
and simplify their communication and business processes to grow
revenue, reduce costs and operate more efficiently. Our two primary
offerings within Document Outsourcing are Managed Print Services and
Communication and Marketing Services.
Managed Print Services
Xerox MPS optimizes, rationalizes and manages the operations of Xerox
and non-Xerox print devices, driving efficiencies that can save clients
up to 30 percent on their document-related costs. Our MPS continuum
provides the most comprehensive portfolio of MPS services in the
industry, supporting small and midsize businesses up through large
global enterprises.
The key factors that differentiate us include our commitment to
innovation and technology, including our cloud-based connectivity and
integrated suite of software tools solutions, as well as our global direct
and channel partner coverage and certification programs. In addition,
the industry’s broadest portfolio of printing products sets us apart from
our competition. We are recognized as an industry leader by several
major analyst companies, including Gartner, IDC and Quocirca.
The Xerox MPS continuum complements and provides opportunities to
expand existing BPO and ITO services. Within BPO accounts, Xerox MPS
helps to improve workflow and enhance employee productivity. In ITO
accounts, MPS complements the client IT services that we are currently
managing and positions Xerox as a complete IT services provider.
Xerox Managed Print Services Continuum
Client Value
Sophistication of MPS Offering
Xerox Remote
Print Services
Xerox Partner
Print Services
Xerox Print
Services
Xerox Enterprise
Print Services