UPS 2011 Annual Report Download - page 7

Download and view the complete annual report

Please find page 7 of the 2011 UPS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 148

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148

Investing to Grow
We believe in the power of global trade to drive
economic growth and improve living standards, and
were heartened in 2011 that the United States passed
three free trade agreements with South Korea, Colombia,
and Panama. UPS continues to invest in its global
portfolio of customer solutions to support the rapid
growth of trade and cross-border commerce.
Latin America is experiencing robust economic growth,
and in 2011 we announced a strategic partnership
with Deprisa in Colombia. In Brazil, we expanded our
healthcare facilities. We also opened UPS Capital®
financial services offices in Peru and Colombia.
UPS also is expanding capacity in the important
pan-European market, announcing a $200 million
expansion of the Cologne Air Hub that will result in a
70 percent increase in package sorting capabilities.
The UPS International Air network added new direct
flights from Hong Kong to Cologne. This upgrade
allows UPS to make overnight small package deliveries
to Europe. UPS offers the widest guaranteed next-day
delivery coverage for both packages and heavy freight
in the Europe to Asia trade lane. We also added new
flights to Chengdu, China; South Korea; and Guam.
Helping the Community
While we were busy executing our strategy during 2011,
UPS was also actively involved in communities around
UPS 2011 ANNUAL R EPORT
05
Revenue
(billions of dollars)
55
60
50
45
40
07 08 09 10 11
49.7
51.5 49.5
45.3
53.1
ation
Operating Margin
(percent)
15
20
10
5
0
07 08 09 10 11
14.5 11.8
8.2
Adjusted*
11.5 12.9
1.5 3.1
7.7
11.4 11.4
GAAP
Net Income
(billions of dollars)
3
4
5
2
1
0
07 08 09 10 11
4.5
3.7
2.1
Adjusted*
3.5
4.3
0.5 0.7
2.0
3.3
3.8
GAAP