UPS 2011 Annual Report Download - page 20

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UPS Freight
UPS Freight offers regional, inter-regional and long-haul less-than-truckload (“LTL”) services, as well as
full truckload services, in all 50 states, Canada, Puerto Rico, Guam, the U.S. Virgin Islands and Mexico. UPS
Freight provides reliable LTL service backed by a day-definite, on-time guarantee at no additional cost.
Additionally, many user-friendly small package technology offerings are also available for freight. Applications
such as UPS WorldShip, Billing Center, and Quantum View allow customers to process and track LTL
shipments, create electronic bills of lading and reconcile billing.
UPS Capital
UPS Capital offers a range of services, including export and import financing to help improve cash flow,
risk mitigation offerings to protect goods, as well as payment solutions that help speed the conversion cycle of
payments.
Sustainability
UPS’s business and corporate responsibility strategies pursue a common interest to increase the vitality and
environmental sustainability of the global economy by aggregating the shipping activity of millions of businesses
and individuals worldwide into a single, highly efficient logistics network. This provides benefits to:
• UPS, by ensuring strong demand for our services.
• The economy, by making global supply chains more efficient and less expensive.
• The environment, by enabling our global customers to leverage UPS’s carbon efficiency and thereby
reduce the carbon intensity of their supply chains.
We pursue sustainable business practices worldwide through operational efficiency, fleet advances, facility
engineering projects and conservation enabling technology and service offerings. We help our customers to do
the same.
Sustainability highlights in 2011 include:
• Rated 1st in Social Responsibility in Fortune Magazine’s 2011 “World’s Most Admired” for the
Delivery Industry.
• One of Corporate Responsibility’s “100 Best Corporate Citizens” and one of “The Best Corporate
Citizens in Government Contracting”.
• Recognized by Ethisphere Institute as one of the “World’s Most Ethical Companies”.
• Named to Interbrands “Best Global Brands” for the 7th consecutive year. We ranked in the Top 100 in
brand value around the world (#27) and were the only company in the transportation sector to make the
list in 2011.
• Recognized as a constituent of the Dow Jones Sustainability Index for the 10th consecutive year.
• One of America’s Top Organizations for Multicultural Business Opportunities by
DiversityBusiness.com.
• Achieved a score of 99% in response to the Carbon Disclosure Project. Our Carbon Disclosure
Leadership Index score is the highest in the U.S. and ties with only three other companies globally.
• Recognized by ClimateCounts.org as best company in the consumer shipping sector for the 3rd
consecutive year.
More information is available on the UPS Sustainability website.
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