Blackberry 2015 Annual Report Download - page 165

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15
Contents
BlackBerry EthicsLink
You can make reports of any type of ethics or
compliance concern directly to the Audit Committee
of the Board and the Integrity & Compliance Oce
using BlackBerry EthicsLink.
If you are uncomfortable identifying yourself, you
have the option of reporting anonymously, subject to
applicable laws. BlackBerry will not attempt to identify
you if you choose to remain anonymous. Keep in mind
that anonymous reports are more dicult for our
Company to investigate, so whenever possible, you
are encouraged to share your identity.
We Will Investigate Promptly and Fairly
BlackBerry will investigate all reports promptly,
thoroughly and fairly, and will take appropriate
action when necessary. BlackBerry strives to
respond to policy violations consistently, providing
appropriate discipline given the circumstances and
the individual’s level of responsibility.
Depending on the type of issue, dierent
organizations may be involved such as the Integrity
& Compliance Oce, Legal or Human Resources.
Individuals who are the subject of the report will not
be part of the review or investigation team.
When the investigation team completes their review,
it reaches a conclusion and makes recommendations
on how to fix any problems identified. A summary of
the case is provided to senior managers – who are
independent from any misconduct – for review and
action as required. For EthicsLink cases, we post an
update to EthicsLink so the reporter can confirm
that the matter has been addressed.
Using EthicsLink
BlackBerry EthicsLink is available 24 hours
a day, seven days a week. BlackBerry has
contracted with a leading international
compliance and ethics company to run
a reporting online web portal and call
center, giving you multiple ways to provide
any concerns:
Online
Concerns can be logged at
www.BlackBerryEthicsLink.com. A team
will conduct an investigation, using the portal
to provide the reporter with updates on the
case and to ask for further information. The
reporter can access the case details at any time
accessing www.BlackBerryEthicsLink.com
and selecting “Follow-up on a report”.
Phone
Call 1 (877) 281-5509 if you prefer phone.
This is a toll free number for Canada and
the United States. For other countries, visit
www.BlackBerryEthicsLink.com for toll
free dialing instructions in your region.
Translators are also available, when needed.
Regular mail
You can also send anonymous concerns
addressed as follows:
Chief Compliance Ocer
2200 University Avenue East
Waterloo, ON, Canada N2K 0A7
Since it does not use the interactive functionality
of the online web portal, an anonymous letter
will not allow you to receive updates and
follow-up information requests.
Q: How can I learn more about the results of investigations?
A: Follow messaging on BlackBerry Square about integrity and policies. Many of these messages are the
result of investigation findings and recommendations. If you make a report and use BlackBerry EthicsLink,
you will receive update information from the investigation team.