Lenovo 2015 Annual Report Download - page 28
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26 Lenovo Group Limited 2014/15 Annual Report
MANAGEMENT’S DISCUSSION & ANALYSIS
ENVIRONMENT
Lenovo’s corporate environmental policy applies to all of its operations and provides the foundation upon which
Lenovo’s Environmental Management System (EMS) operates. The EMS establishes the framework for Lenovo to
ensure regulatory compliance, efficient resource use, and environmental performance improvements. Lenovo’s EMS
is ISO 14001 certified and covers the company’s global manufacturing, research, product design and development
activities for personal computers, tablets, smartphones and related products, servers, and digital and peripheral
products.
The compliance organization is supported by a global network of internal environmental focal points and external
partners. We also support our commitment to compliance through internal and external audits of our own
facilities and those of our suppliers. The environmental and health and safety management systems at both our
manufacturing and development sites are subjected to internal audits at least annually. These sites also undergo
third-party environmental and health and safety audits at least once every three years, with most sites being audited
twice every three years.
Lenovo’s global Quality Management System, which has earned ISO 9001 certification, aims to achieve customer
satisfaction and deliver safe and superior products, solutions, and services while meeting customer requirements.
Stakeholders
Lenovo actively manages its relationships with employees, customers, suppliers, investors, regulators, members of
the communities in which we operate, and other stakeholders whose actions can affect the company’s performance
and value.
Key mechanisms for engaging with stakeholders include:
• Employee surveys such as the “Lenovo Listens” survey, commuting surveys, and others
• Customer surveys and direct customer interaction
• Supplier conferences and quarterly business reviews, and
• Ongoing community relations interactions with local communities
In addition to these and other formal stakeholder interactions, Lenovo engages with individual stakeholder groups on
an ad-hoc basis as needed.
Details of Lenovo sustainability program is set out in the Corporate Social Responsibility Report as stated on pages
102 to 120 of this annual report.