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MANAGEMENT DISCUSSION
International Business Machines Corporation and Subsidiary Companies
39
ibm annual report 2004
return on equity
(Dollars in millions)
AT DECEMBER 31: 2004 2003
Numerator:
Global Financing after tax income (A)*$÷««937 $««««766
Denominator:
Average Global Financing equity (B)** $«3,272 $«3,436
Global Financing Return on Equity (A)/(B) 28.6% 22.3%
*Calculated based upon an estimated tax rate principally based on Global Financing’s geographic mix of earnings as
IBM’s provision for income taxes is determined on a consolidated basis.
** Average of the ending equity for Global Financing for the last five quarters.
critical accounting estimates
As discussed in note a, “Significant Accounting Policies,” on page 49, the application of
GAAP involves the exercise of varying degrees of judgment. The following areas require
more judgment relative to the others and relate to Global Financing. Also see “Critical
Accounting Estimates” on page 32.
Financing Receivables Reserves
Global Financing reviews its financing receivables portfolio at least quarterly in order to
assess collectibility. A description of the methods used by management to estimate the
amount of uncollectible receivables is included on page 54. Factors that could result in
actual receivable losses that are materially different from the estimated reserve include
sharp changes in the economy, or a large change in the health of a particular industry seg-
ment that represents a concentration in Global Financing’s receivables portfolio.
To the extent that actual collectibility differs from management’s estimates by 5 per-
cent, Global Financing net income would be higher or lower by an estimated $24 million
(using 2004 data), depending upon whether the actual collectibility was better or worse,
respectively, than the estimates.
Residual Value
Residual value represents the estimated fair value of equipment under lease as of the end
of the lease. Global Financing estimates the future fair value of residual values by using
historical models, the current market for used equipment and forward-looking product
information such as marketing plans and technological innovations. In addition, Global
Financing estimates the fair value by analyzing current market conditions for leasing and
sales of both new and used equipment. These estimates are periodically reviewed and any
other than temporary declines in estimated future residual values are recognized upon
identification. Anticipated increases in future residual value are not recognized until the
equipment is remarketed. Factors that could cause actual results to materially differ from
the estimates include severe changes in the used equipment market brought on by
unforeseen changes in technology innovations and any resulting changes in the useful
lives of used equipment.
To the extent that actual residual value recovery is lower than management’s estimates
by 5 percent, Global Financing’s net income would be lower by an estimated $16 million
(using 2004 data). If the actual residual value recovery is higher than management’s esti-
mates, the increase in net income will be realized at the end of lease when the equipment
is remarketed.
market risk
See pages 33 and 34 for discussion of the company’s overall market risk.
looking forward
Given Global Financing’s mission of supporting IBMs hardware, software and services
businesses, originations for both customer and commercial finance businesses will be
dependent upon the overall demand for IT hardware, software and services, as well as the
customer participation rates.
Interest rates and the overall economy (including currency fluctuations) will have an
effect on both revenue and gross profit. The company’s interest rate risk management
policy, however, combined with the Global Financing funding strategy (see page 38),
should mitigate gross margin erosion due to changes in interest rates. The company’s
policy of matching asset and liability positions in foreign currencies will limit the impacts
of currency fluctuations.
The economy could impact the credit quality of the Global Financing receivables port-
folio and therefore the level of provision for bad debts. Global Financing will continue to
apply rigorous credit policies in both the origination of new business and the evaluation
of the existing portfolio.
As discussed above, Global Financing has historically been able to manage residual
value risk both through insight into the product cycles as well as through its remarket-
ing business.
Global Financing has policies in place to manage each of the key risks involved in
financing. These policies, combined with product and customer knowledge, should allow
for the prudent management of the business going forward, even during periods of
uncertainty with respect to the economy.
Forward-Looking and Cautionary Statements
Certain statements contained in this Annual Report may constitute forward-looking state-
ments within the meaning of the Private Securities Litigation Reform Act of 1995. These
statements involve a number of risks, uncertainties and other factors that could cause
actual results to be materially different, as discussed more fully elsewhere in this Annual
Report and in the company’s filings with the SEC, including the company’s 2004 Form 10-K
filed on February 24, 2005.