Tesco 2011 Annual Report Download - page 38
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To put our responsibilities to
the communities we serve
at the heart of what we do
We work hard to be a good neighbour in the
communities around our stores and provide a
leadership role on the environment. Building
a long-term sustainable business is crucial to
our future success.
Introduction
Community is an essential part of our long-term strategy. We are
committed to tackling the issues that matter to our communities
and society at large.
We have five Community Promises which we have developed by
listening closely to what our customers and staff expect from us.
They are:
• Buying and selling our products responsibly;
• Caring for the environment;
• Providing customers with healthy choices;
• Actively supporting local communities; and
• Creating good jobs and careers.
Each year, we set KPIs in each of the 13 countries where we operate
stores so that we can measure our progress on projects which sit
alongside each of these commitments.
Pledging to become a zero-carbon business by 2050, for example,
means that we can play our part in tackling climate change.
Climate change matters to our customers wherever we operate
and by cutting our own emissions, we can make a real difference.
We are also working with other businesses to transform the
consumer goods industry by tackling carbon ‘hot spots’ in the
global supply chain. At the same time, we are helping our customers
to cut their carbon footprints by 50% by 2020.
£64m+
Donated to local charities
and good causes
100
Community Fairs in the UK
100%
Nutritional labelling on eligible
own-brand food lines
3
Three new zero-carbon stores
in the Czech Republic and the UK
7.7%
Emissions reduction from our
baseline portfolio of buildings
To read our Corporate Responsibility
Report online
www.tescoplc.com/
corporate-responsibility/
34
—
TESCO PLC Annual Report and Financial Statements 2011
BUSINESS REVIEW
Community at the heart of what we do