Cablevision 2012 Annual Report Download - page 12

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and manage recordings as well as internet security software, including anti-virus, anti-spyware, personal
firewall, and anti-spam protection. Our Optimum Online Boost Plus and Optimum Online Ultra levels
also include web hosting, additional storage, and other features.
Optimum Voice
Optimum Voice is a VoIP service available exclusively to Optimum Online subscribers and offers
unlimited local, regional and long-distance calling any time of the day or night within the United States,
Puerto Rico, U.S. Virgin Islands and Canada with over 20 calling features at a flat monthly rate. Discount
and promotional pricing is available when Optimum Voice is combined with other service offerings.
Optimum Voice includes over 20 premium calling features, including enhanced voicemail, call waiting,
caller ID, caller ID blocking, call return, three-way calling, call forwarding, and anonymous call blocker,
among others. Several notable advanced Optimum Voice features also include Click-to-Call and a
directory listing self-care tool. Click-to-Call provides users with the convenience of dialing a call from
any Internet connected computer simply by clicking on a phone number displayed in a web page. The
directory listing self-care tool enables subscribers to make changes to their 411 directory listings and the
Optimum Voice Homepage allows customers to manage their calling features and directory listings, view
their call history, and receive voicemails via the Internet.
Optimum Voice for Business provides for up to 24 voice lines for small and medium businesses. The
service provides over 20 important business calling features at no additional charge. Optimum Voice for
Business also offers business trunking services with support for legacy telecom interfaces and newer
internet protocol interfaces. As an optional add-on service in our New York metropolitan service area,
Optimum Voice for Business provides customers with toll free capability.
International service for Optimum Voice includes Optimum Voice World Call, per minute plans and other
promotional plans. Optimum Voice World Call is for residential customers and provides 250 minutes per
month of calling from their Optimum Voice phone to anywhere in the world, including up to 30 minutes
of calling to Cuba, with certain restrictions, for a flat monthly fee. Per minute plans are available to both
residential and business customers.
Bundled Offers
We offer several promotional packages with discounted pricing to existing and new customers who
subscribe to two or more of our products as compared to the à la carte prices for each individual product.
We also offer other pricing discounts for certain products that are added to existing services. For
example, we offer an "Optimum Triple Play" package that is a special promotion for new customers or
eligible current customers where our three products, video, high-speed data and voice, are each available
at a reduced rate for a specified period, when purchased together. For a total additional fee of $9.95 per
month, the Ultimate Triple Play, available in our New York metropolitan service area, includes Optimum
Online's Boost Plus and a free router for new customers. We also offer promotional and other pricing
discounts as part of our competitive and retention strategies.
Subscribers to all three of our service offerings who are not on a promotional pricing plan are eligible for
"Optimum Rewards", which provides subscribers with a monthly discount on their bill, exclusive
discounts and offers for shopping, dining, movie tickets and other benefits.
System Capacity
Our cable plant network in the New York metropolitan service area uses state of the art technology
including fiber optic cable. The network is a two-way interactive system with a minimum of 750 MHz
offering digital channels, high-speed data and voice services. Our cable plant network in the Optimum