Travelers 2013 Annual Report Download - page 7
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ANNUAL REPORT
Responding to
the changing auto
insurance market
The way people buy personal auto
insurance has changed dramatically
in recent years Consumers are
making purchase decisions based
primarily on price driven largely
by pricefocused advertising from
many auto insurers consumers’
access to pricing information online
and agents’ increasing reliance on
comparative rating technology for
price comparisons
Travelers launched Quantum Auto ®
in This new auto product off ers
more competitive pricing to a broader
range of consumers We believe it will
help us compete more eff ectively in
the marketplace and will strengthen
our relationship with our independent
agent partners In fact the product
was developed in close collaboration
with agents
Quantum Auto was available in
states at the end of and we
expect to roll it out to the majority of
states in
The strong foundation we have built over years is rooted in our commitment
to our employees and the communities in which they our customers and our
agents live and work Over the last fi ve years Travelers and Travelers Foundation
have given more than million to charitable and community organizations
We are pleased that for the seventh consecutive year we were named to one of
the Dow Jones Sustainability Indices in recognition of our business practices and
our commitment to delivering meaningful contributions to our communities
We also are proud to have been recognized by both DiversityInc and G.I. Jobs
magazines for initiatives that promote inclusion
I want to express my gratitude to all of the individuals who helped make this a
tremendous year for Travelers I am thankful for the incredible dedication and
talent of our employees the support and partnership of our agents and brokers
and the leadership and guidance of our Board of Directors
Jay S Fishman
Chairman and Chief Executive Offi cer
“To remain competitive in the face of change,
we are constantly recalibrating.”