Travelers 2013 Annual Report Download - page 3

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 ANNUAL REPORT
To our shareholders
Travelers had a terrifi c  despite what remains a challenging business
environment We posted net income of approximately  billion refl ecting
strong underlying underwriting margins across our business segments continued
contributions from favorable prior year reserve development more modest
catastrophe losses than in recent years and solid net investment income
We delivered record net income per diluted share of  up  percent
from  return on equity of  percent and an operating return on equity
of  percent We ended the year with a book value per share of  an
increase of  percent over the prior yearend and we returned more than
 billion to our shareholders through share repurchases and dividends
Each of our business segments contributed to the companys profi tability
Our Business Insurance GAAP combined ratio in  improved  points
to  percent from  and we posted record high net written premiums
of  billion up  percent from  Our Financial, Professional &
International Insurance GAAP combined ratio of  percent in 
was essentially unchanged from  and our Personal Insurance GAAP
combined ratio in  improved  points from  to  percent
We could not be more pleased with our performance in  and the value
we created for our shareholders It is a testament to our great strength as
underwriters on both sides of the balance sheet